Student Success: Reid Conlon, Hyatt Chelsea
Hospitality and Touring Essentials Graduate. Future Travel Professional. Grad Student.
How To Become A Hotel Concierge
A concierge assist guests by providing recommendations for entertainment and then coordinating those accommodations.
How To Become A Hotel Clerk
Hotel Clerks are the first point of contact for internal and external customers at a hotel. They coordinate room reservations, greet hotel or lodging guests at arrival, and check them into their rooms.
Elena Railean Discusses Why She Chose Hospitality and Tourism | #SoICould
I enrolled in Hospitality & Tourism Industry Essentials so I could…
Improve my knowledge in the Tourism and Hospitality Industry, to drive excellence and 5-star service.
Where are you working now?
Corporate Trainer in Customer Service for Airbnb Project, Lisbon.
Why did you think the course was right for you when you enrolled?
I’ve always had an interest in the Travel and Tourism Industry. I wanted to have an up-skill in this field. Life is a constant learning and improvement experience.
How did the course prepare you for working in the hospitality industry?
It made me aware that it is not only about hotels and restaurants, but it is an entirely new world to be prepared for in order to achieve an outstanding service experience.
What assignment, course, and/or instructor sticks out in your mind or taught you something valuable?
Event planning – How to use the space that has no purpose at this point for different business conferences and events, at a reduced price.
What would you say to a friend about Hospitality & Tourism Industry Essentials?
If you are currently stuck and not sure where to take the step-up from, this course is a great source of inspiration.
What is your biggest takeaway from this program?
I never expected to be so fond of Sales and Entrepreneurship. Enjoyed the class, and how interesting and easy it is integrating.
YB Faves: Top 5 Podcasts in Yellowbrick’s Rotation
If podcasting is something you’ve always wanted to get into, today (well, tomorrow) is the perfect time to start. While blogs and digital publications have flourished, podcasts have become a really cool alternative to sharing content. There are so many to choose from and it is easy to get hooked. When going back and forth to work was a thing, podcasts helped make the commute time a little less tedious. You could listen on the walk to the train, on the train, and on the walk to the office at the push of a button.
Podcasts are a great way to tell a story and provide detailed information on a variety of topics. The Yellowbrick student, faculty, and industry expert community is stacked with people who are the voices of quite a few podcasts in rotation. Some of Yellowbrick grads, current students, and university faculty are lending their ideas and conversations to some very popular podcasts. Since International Podcast Day is coming up, September 30th, we took some time to compile a list of our favorites below. Each podcast comes with a description with links on where and how you can access them. All of the episodes featured in this post can be listened to at the bottom of the page.
The Complex Sneaker Podcast co-hosted by Joe La Puma, Brendan Dunne, and Matt Welty engage in heavy sneaker conversation. The trio are no strangers to sneakers nor our audience as they are seen as industry experts in the Sneaker Essentials sneaker course. Their latest episode includes an in-depth convo with Gary Aspden, the adidas OG. He talks about meeting Kanye and what it took to create the Spezial. Aside from this latest episode, they have a solid archive of conversations to choose from. Click here to listen.
Find Your Dream Job podcast by Mac Prichard is a great way to get some solid career advice. If trying to find the job of your dreams is something you have been trying to achieve, this is the podcast for you. This weekly podcast is all about sharing insider hiring info and tips on the job search that could prove to be helpful in any career. His latest episode, How to dine the Side Door at HR features Dana Pratt, the founder of DCP Training and Talent Development. Her company is the go to to help employers with performance consulting, leadership development, and talent management. Click here to listen.
Renaissance Soul podcast hosted by Kelly “K-Fresh” Frazier is the home for all things Detroit hip-hop and music. What launched as a digital hip-hop website back in 2001, is now an audio podcast with the same content just a different output. The pod recently re-launched in August and led with Detroit’s own Dan Charnas, NYU professor and music journalist who is the go-to for all things Detroit/J-Dilla related. To check out the pod and Dan’s episode, click here.
How to Share podcast is a hospitality focused podcast that discusses storytelling, travel, and marketing in the travel industry. Host Amy Draheim is a marketing maven in the hotel industry and presents new and innovative ways to market hotels and travel destinations. Drahiem also owns and creates content for The Traveler’s Journey, which provides blogging tips, trip storytelling, and how to make the most of your IG feed when traveling. She recently sat down with Moniqua Lane to discuss how she started in hospitality, her efforts to create one-of-a-kind guest experiences, and her efforts to keep her property open despite the current vibe of the country. Click here to listen.
Unravel is a weekly podcast operated by Dana Goodin, Jasmine Helm and Joy Davis. The trio create content that is geared towards educating people about the importance of fashion in the history and current culture of the world. One of their goals is to encourage conversation about these topics within their digital platform community. They are women with a plethora of scholarly knowledge and do a great job of presenting it to their audience. Their goals are to, “collaborate with experts, in their field, to expand the conversation, speak beyond the canon of traditional fashion media and history, and be on the “frontline” of solidifying fashion history as a serious subject to study and learn”. Click here to listen.
Kick Back With a Book on National Book Lovers Day
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For some people, books are a great way to escape the confines of reality. Sitting with a good title and immersing yourself in its words can be a great way to relax, relate and release. With so many titles to choose from, there is no shortage of options. Books have become more popular these past few months and stumbling across new reading options is always a good thing. Whether fiction, non-fiction, a memoir or a reference title, books have always been the go-to for entertainment and education. Reading is a favorite pastime for many and right now, a popular way to level up skills and knowledge. Sunday, August 9th is National Book Lovers Day and we thought it would be a good idea to highlight some of our favorite reads across the Yellowbrick courses. In addition to taking the courses, these books are great ways to level up your knowledge in areas like Streetwear, Fashion, Beauty, Sneakers, Hospitality, Gaming, Sports, and Music.
Some of the books we’ve selected are popular titles written by some of our very own course Professors and Industry Experts. Aside from being at the top of their game in the lessons, their books provide a deeper dive into their areas of expertise. Authors like Elaine Welteroth, Kathy Iandoli, Dan Charnas, Jeffrey Rabhan, and April Walker have added to the culture of their respective industries with titles that provide historical insight, personal narrative, and helpful information.
Celebrating books and all things literary is something that can be done on National Book Lovers Day, or any day. With summer in session and fall on the horizon, reading a book is the perfect way to spend the day outdoors. Simply grab the title of your choice, find a socially-distant compliant area and immerse yourself in all it has to offer.
Swipe through the gallery above to see our picks and for more information on how you can apply for any of our courses, visit yellowbrick.co.
Sharifa Murdock Shares Her Journey to ENVSN
Planning and organizing a large scale event is not an easy task. ENVSNFest co-founder, Sharifa Murdock is one of the best in the business. She is responsible for planning, organizing, and executing a variety of large events and trade shows around the country. Events and trade shows cover a small area in the hospitality industry that caters to M.I.C.E., meetings, incentives, conferencing, and exhibitions. M.I.C.E. is a niche area in the hospitality industry that focuses a variety of events and ENVSNFest falls into that category.
Sharifa has solid experience in the fashion, music, and hospitality (event planning) industries with an insane ability to bring her visions to life. She recently sat down with us to discuss what her journey to creating ENVSNFest was like and how she was able to make it happen. If you missed it, submit your email below to get the webinar recap of Journey to ENVSNFest w/ Sharifa Murdock.
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