We talk a lot about making customer journey maps. When creating these journey maps, we think about what channels we are operating in—marketing or distribution channels.

So we say, “Let’s design a retail experience travel map.” Then we’ll create another for an entire sale experience where the customer starts in a department store. We might even make a journey map for someone who buys on Instagram. Perhaps we make a journey map that doesn’t necessarily end in a sale. Yet, it could begin with a repair or someone who comes in for a cleaning or an event.

Consider the channels, personas, and touchpoints as you create your journey map. Underneath each of those small touchpoints, write down some of the characteristics you think you’ll be able to capture and identify about that consumer that might be useful for you to market and sell to them.

Make use of any archetype of your choice. When shopping online, consider walking through the consumer journey. A Google search is an excellent place to start. People come across the webpage and visit it. They’re looking through the filters. Consider all of the possible filters that someone would desire. I’d like you to go over each of those processes with me online. Walk through the gaps and consider where you will spend the majority of your time and where you will waste it.

Consider whether they ever make it to the point of purchase. If so, how was your experience? Then give me an overall timeframe because the most crucial factor will be how long it takes our consumer. Are they taking the time to read your blog? Do they pause to read the reviews? Include all of the facts you’ve gathered so far.

Now imagine us moving through a person interacting with an ad on social media, clicking the ad, and seeing where they go, where they land, how they buy, what their feelings are, and what’s going on in their heads.

This is how we choose where we spend our money and what we should prioritize. This exercise will undoubtedly assist you in better understanding your customer journey to choose the most effective route.

Building from a single product to a collection can be a challenge. We’ve seen brands, in particular, that start small. They have one or two silhouettes with a variety of different colorways. They found that one shoe that sticks.

If you look at some of the brands like Yeezy and Allbirds, they’ve come to the table with one or two styles. There is not a plethora of different types of shoes that they’ve come to the table and greeted their consumers with. They have a ton of different colorways. They have also expanded a little bit beyond their original offerings, but at the same time, they’ve had one or two shoes that have carried the day.

All it takes is that one shoe that connects; that Chuck Taylor, that Sperry boat shoe, or one of the Yeezys.

So, trying to create a successful collection, hits at every step of the way, and drives a lot of sales, is often not the model that our companies have. What you can define your company with is maybe one or two types of shoes.

Then, beyond that, you can build out a kind of secondary or supportive offerings that may help drive sales, interest, or meet certain needs of your consumer you’re trying to meet.

However, it’s often that one shoe that drives us and the company to success. We’re able to grow from there.

So, I would focus on one or two things that you do well: One design technique and/or one style; a colorway (or two), or a function that you think is much needed in the footwear marketplace. Then, put all your effort into those areas.

Success will breed the opportunity to expand your line in certain ways, but that just takes time.

Intro

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Turning innovation or research into a profitable business model might not be the first goal. The first goal might be solving the problem. Moving away from Milton Friedman’s idea about companies’ sole purpose being money, to E. Freeman’s theory to focus on the stakeholder, because the stakeholder has a need and an expectation from your brand.

One of my favorite ad campaigns ran before Black Friday. Patagonia released a slogan, “You don’t need this jacket.” They think about the planet, the environment, and start to solve a problem that exists in the consumers’ world, but not necessarily in the product world. Releasing a statement to tell consumers to not buy their product resulted in the bottom line of profit. What it allowed them to do is focus on the things they needed instead of material items or to be different.

This goes back to the better piece. You’re going to experiment and innovate your product. Not everything will work. That’s part of accepting good instead of accepting defeat from trying to achieve perfection.
In the past, we used business models called the fashion life cycle. It was profitable and maintainable because businesses found the decline and the obsolescence and repeated the process. That isn’t feasible in today’s industry.

Today, we need to understand the consumer’s problem, solve the problem with both a strategic and business plan. To build a new business or even think of new ideas is about asking the right questions and gathering the right information, to connect to the right people and services. People don’t have to mean actual humans; it can be AI. It could be a part of our future we need to learn to adapt to.

We speak of technology that will help us to understand how to build new ideas to establish new businesses. You know, back in the day, we would say, I got a million-dollar idea or a billion-dollar idea, today, we have to say, I have a great idea and I’ve sourced it out, and I’ve done my homework. I know there is a consumer audience out there that this idea, this brand, this technology, this service, this product, whatever it might be, will work.

Teen Vogue was always meant to be about the young woman discovering herself, and all the different aspects and facets of herself. For Amy Astley, that core mission hasn’t changed, even as it has evolved with the times. Overall, the photography and the look of the magazine are more sophisticated now. She explains, “That’s because we’ve gotten better at what we do. We’ve grown and become more sophisticated. I’m not even the same person I was when I started it 12 years ago.”

The readers have changed and aged up with the magazine, as well. The core audience is actually in their early 20s. And by giving them a sophisticated product, Teen Vogue has been able to push the envelope over the years and make the magazine more special, sophisticated, and challenging photographically — from not only beauty, but also styling and fashion POVs (point of views) too.

So that’s what the word “teen” means for Teen Vogue — young, fresh, new. But not junior. The magazine itself was mind-blowing for many when it started, and that has only continued throughout the years. For Marie Suter, it’s working with the talents of today that are relevant.

Her first cover with Teen Vogue was Selena Gomez on the beach, and it might have been the third time she had been photographed for the magazine. Marie shares, “So it’s like, OK, what do we do now? We just tried something very different with a positive message for celebrities, about being young and fresh. Selena was a bare beauty on this cover and she looked gorgeous and grown-up.” They did less makeup, less hair. Stripped down the clothes to something simple.

From a design standpoint, Marie made it more grown-up by removing things that would steer the shoot to look a little younger. And all without redesigning or changing the essence of the magazine. So think more evolution in style. Instead of 75 colors on the page, maybe one would be good. Clean it up. Have a very clean cover. For Amy Astley, these are really beautiful. Don’t just go and do the same thing because the cover model always looks good with a red lip. Push yourself outside of your comfort zone.

It’s also helpful to seek out collaborators, especially photographers and stylists, and even the subjects themselves who will help to push you into new territory. Sticking with what you’ve always done is a problem with any creative endeavor. As Marie says, “If it’s not slightly scary, it’s not going to be special.”

Creating fashion accessories is an art that blends creativity, craftsmanship, and personal expression. Accessories, ranging from the audacious statement pieces to the refined, subtle extras, not only complete a look but also have the power to transform it entirely. This comprehensive guide is crafted to inspire and equip you with the knowledge and skills necessary to start the rewarding journey of fashion accessory design. By weaving in insights from the industry, we aim to guide you through the process of creating accessories that resonate with your unique style and vision.

 

Gathering Inspiration from the World Around You

Inspiration for accessory design can be found in the vibrant hues of a flower district or the eclectic textures of urban architecture. These environments encourage designers to think outside the box and experiment with shapes, fabrics, and colors. The journey of creating fashion accessories is about pushing boundaries and exploring the playful side of design. Take advantage of your surroundings to fuel your creativity, drawing on everything from nature’s organic forms to the geometric patterns found in city landscapes.

 

Exploring Plastic, Denim, and More

The choice of materials plays a critical role in defining the versatility and appeal of your accessories. Transparent plastic, for instance, offers a contemporary edge suitable for clear handbags and avant-garde jewelry, embodying the modern fascination with transparency and minimalism. Denim, with its enduring appeal and durability, presents endless possibilities, from chic tote bags to casual wear accessories. However, the adventure of working with materials like untreated indigo denim comes with its challenges, such as the potential for color transfer. A simple yet effective test to determine colorfastness can mitigate this risk, ensuring your creations maintain their integrity and appeal.

 

The Crucial Phase of Wear Testing

After crafting your accessories, the next step is to subject them to real-world testing. Wearing your creations for a full day will reveal much about their practicality, comfort, and durability. This hands-on approach allows you to identify any issues such as pilling, cracking, or tearing, offering you the opportunity to refine and perfect your designs. It’s a process that marries the creative with the practical, ensuring that your accessories are not only aesthetically pleasing but also durable and wearable.

 

Take Your First Step Towards Fashion Innovation

For those looking to deepen their knowledge and skills in accessory design, Parsons Fashion Industry Essentials Course at Yellowbrick offers comprehensive training. This course covers everything from material selection to design principles, equipping you with the tools needed to succeed in the fashion industry.

Creating fashion accessories is a journey of creativity and experimentation. By understanding the basics of design, seeking out unique materials, and continuously refining your work, you can create pieces that stand out. Take the first step towards realizing your creative vision – enroll today!

Building your design portfolio requires employing a selective, targeted appeal. As design specialist Caletha Crawford explains: “Your first inclination might be to create a portfolio that has really wide appeal, because your goal is to get a job.”
When someone is just starting out, their goal may be to get any job, just to get their foot in the door. While that’s a good attitude—an attitude of being willing to do whatever it takes to get to where you want to go, Crawford advises selectivity.
“Maybe you are a rock star with draping, or you found a passion and a skill that you didn’t know you had in photography,” Crawford says. “Remember that you really want this portfolio to reflect you, and you want to showcase how you would be a great fit for your potential employer.” In order to do that, your portfolio really needs to clearly display your unique personality and talent.
In selecting what to showcase, Crawford advises going back and reviewing your own design history—whether it’s your history with this course, with other classwork, or something outside the scope of school entirely. Review all those things you’ve created, even those things that might reflect your preparation for getting you where you want to go.
The first thing that you want to do is go through all of your past creations, as well as those things that you’ve done with us in this course. You will want to begin selecting from all of those experiences for your portfolio. “Pull out your best pieces,” says Crawford, “because your portfolio should represent the best of your abilities.”
Crawford also cautions to look at each piece beyond merely whether it’s good or not. Look at them in terms of what each piece is going to accomplish. “Think about it,” says Crawford. “If you’re in an interview situation, or you’re sending your portfolio to a potential employer, they only have so much time to go through the material. Unfortunately, you can’t put in all of your amazing work.” So make sure each piece included in your portfolio serves a purpose.
For instance, if you’re a writer and you’re applying for a job at a publication, you would want to go through and look for those pieces that showcase, for example: your long form writing ability, your interviewing skills, or your ability to work really quickly under a tight deadline. Then pull one example of each for your writing portfolio. That’s typically sufficient to briefly show your range and abilities.
You might also want to think about those things that help provide you a story. Part of that story could very well be the process of how you get to your finished product. Your personal story is important.
Why? Because when you think about it, there are likely a lot of people who are applying for the same jobs as you. They may have a similar background in terms of schooling. They might have a very similar degree as that which you have. Thus the great differentiator, says Crawford, “is really going to be you, and how much the employer can see in you.” The question is: What makes you stand out?
To showcase your unique gifts, you may want to show your process. This is similar to when you were in elementary school and your math teacher would say, ‘Show your work.’ This will allow the potential hiring manager to see how you think, how you get from point A to point B, and ultimately how good of a fit you will be.
This deciding factor is critically important, because every company works differently. In some, you might be working within a huge team, doing one task over and over again. In others, you might have a wide variety of responsibilities, so they may want to gain an understanding of your problem solving skills. All of these factors are extremely valuable for your potential employer to know.
If you’re a writer, showing your work may require you showing how a particular assignment was received from your editor, and then how it was fleshed out. This lets you showcase your creativity, or your ability to go out and get the interviews that were necessary. Perhaps you added a fun sidebar to the story. Or were able to turn the article around in a short time-frame.
For fashion designers, this personal narrative may include showing how you took one particular photo—say, of a texture or a color—and how that then inspired you to hand dye your own fabric to create a specific effect. You will then take that same narrative all the way through to the end by styling your final photo shoot in a way that further displays whatever vibe or effect you set out to achieve.
When going through your examples of past work, this is your chance to evaluate. Here, you must decide whether you want to go through and rework some of the pieces. Perhaps there were some pieces that you did earlier in the course that need a more polished finish. Do not feel bad about that.
“It takes time to really refine and produce a portfolio-worthy piece,” says Crawford. At this point in the course, you obviously have a bit more experience. This means you will likely have a bit more confidence in everything that you’re doing, which in turn means that in reworking pieces, you’re going to be able to do it that much better.
Perfection and mastery take time. So take the time to polish off and refine your masterpieces in order to create an irresistible portfolio that truly showcases your talent. “All that time that you put in is definitely going to be worth it when you land that dream job,” assures Crawford.

Angela Gao walks us through the importance of correctly fitting clothes with pins to get the look you are trying to achieve in fashion and the fashion business.
“Here we have a new ensemble of samples that just came back from the factory on our beautiful model Agnes,” says Angela Gao. “This is a jersey top, it’s very loose on her. This is the importance of fitting. To fit the garment is basically to make it fit your customer size, or the model, or the person who’s wearing your garment. The tools that we need are these little pins.”

You should be very careful never to pin the model that you’re depending on. There are specific rules as to where the pins should be pointing and how each seam or placement should be pinned. The reason I’m pinning at the shoulder is the shoulder seam is too low. I’m going to move it up a little bit so it’s actually on the high point of her shoulder.

Now let’s turn her around: the armhole is way too big, says Angela. We’re going to fix it by pinning the side seam a little bit closer together.

“One thing you should be careful to not force the fabric,” says Angela. “It’s a very important skill. Fabric wants to move in a certain direction in a certain way. The pinning should only adjust the size without forcing it.”

After I’ve indicated where the armhole should end, I’m going to start pinning the side seam. I still want the side seam to slant in the a-line shape, so I’m going to pin down the side seam at an angle.

You will finish this process by pinning to the bottom of the hemline. Now, the left side is a much better-fitted vest than the right side, which is still baggy and droopy.

If you’re happy with your fit, then it’s time to use a marker or tailor’s chalk. You’re going to redraw these lines, trace them, trace the pin line in the back, take pictures, and then send the sample garment back to the sample room or a factory.

After that, you would just wait for them to send you a new sample, recheck it, refit to make sure that everything is fitting properly, until to you it’s perfect. Then you can put it into production and have them sent to your customers and your buyers.

Your ideas begin with your story. That’s one of the hardest parts of developing your themes and grooves, especially as you develop all of this into a portfolio. That’s really where you want to capture it all. But where do we begin?

Being creative is an elusive idea. You want to explore it, but you don’t want to overthink it. Start with things that you see in your everyday life. Then think about your past. It all truly comes back to what your story is about.

Let’s talk about some examples. You may be wondering if a cow skull could inspire you. You’re intrigued by its texture. It reminds you of the American southwest that you love. It also begins to build a bridge to the work of artist Georgia O’Keeffe.

That gets you thinking about O’Keefe. She was an amazing, independent woman. She began an incredible art movement filled with simplified shapes. She took objects that we perhaps wouldn’t notice and presented them on a bold scale.

You can see that it’s not always the object itself that’s going to inspire you. It’s the ideas and connections it represents.

I took an incredible trip to India. It’s a country that I feel everybody in fashion should visit to experience the textures, the colors, the fabrics, and the atmosphere. I found some wooden blocks there that took me on a journey of inspiration.

What I loved about the blocks was that they reminded me of an incredible visit I took to a mill. It was really hot and all the windows and doors were open. The simplicity of taking cotton fabric, placing it on a very long table, and having a group of people going down the row and printing this pattern was fascinating.

For years I had seen incredible Indian prints. And I always wondered how they were made. I was so excited to see how the prints were developed—the pressure and the ink that was never perfect. That’s what really got me excited.

So it isn’t just the Indian wood block itself. It’s the trip, the colors, the feeling, the mood that it represents. That’s what I want to share with you. How an idea can develop.

In fashion, we love to thrift shop. We all agree that we own too much. On a trip to LA, I found a coat in a thrift store. I loved the wonderful vintage quality of it and its distressed look. The whole feel of it was cool.

That coat reminded me of my childhood growing up in the ’70s and got me thinking of the era. That led me to actors and films that I loved and just where I was in my life at that time. I began to really look at the coat and noticed amazing buckles and heavy stitching. All of these wonderful details informed my ideas.

I also love to take pictures and capture images that I see every day. I encourage all of you to do it, too. Sometimes you may not want to, but you’ll be glad when you capture something that caught your eye and starts your mind rolling.

Working with images from a trip you took or an experience you had will remind you of every aspect of those experiences. Then you begin to think about them differently and they become part of your creative process.

So as you begin this journey, as you begin to think about developing your concepts and themes, begin with your story. Begin from your point of view. That’s what you want to convey as you develop your work. Your experiences and your story are what you want to reflect in your portfolio.

SKU is a standard-keeping unit that’s associated with the barcode on your product. An SKU differentiates between styles, sizes, colors, and other technical features. It’s usually a number and a letter combination, which translates easily between languages and makes it simple to track without confusing people.

It’s also associated with the barcode you use when telling items in a store or online. It allows you to keep track of which colors, styles, and sizes sell better. You can use this data to determine which types of products you need to make more or less of in the future. Pay attention to the data associated with each SKU so that you can make sound financial decisions.
The challenge with footwear is that there are so many SKUs to create for just one style. Decide whether you want a range from a size 5 to a size 13 or if you want a narrower size selection. It’s better to have a wider range of shoe sizes because shoe sizes vary so much. This means that shoes will always need to have many SKUs. Then you have to consider whether you want to make them wide, narrow, or with half-sizes.
Variety is good for customers because they want an extensive selection. But when there are so many SKUs and you have to create different tech packs for each, it often causes confusion in manufacturing.

Costing your fashion product usually involves a few components. As a merchandiser, you may have 10 styles and want to have a certain markup. If you’re selling within your own stores, you usually want at least a 75 to 85 percent internal markup. If you want to retail a jacket for $695, you need to then back it up and already know that your landed cost needs to be 20 percent of that to get your 80 percent markup.

If the coat designer wants beautiful satin made in Italy, your cost of goods will increase. Generally, when you’re looking at cost of goods and cost on the item, around 70 percent is the raw materials. In your fashion business, you must think about the actual materials – the thread, the trim, the buttons.

If you are going to get your desired 75 or 80 percent margin, this coat is going to be $1,500 versus the $695 you wanted. You’ll then have to go back to the design team since the market and your brand can’t retail this high. The cost value is not there, so you’re going to see where you can cut costs using fashion education and sourcing. Can you counter source a material in another country that looks and feels the same? Can you take a few pockets off to lower the cost?

The second component of costing is having a loss leader. A loss leader is the one item that’s the showstopper, the most fashionable piece. You need this piece to draw interest to the collection, although you’re getting a lower margin, possibly a 40 to 50 percent margin. You’re going to make fewer units, but the other styles have higher margins. Many fashion brands use this blended costing because ultimately it’s the blended total that makes a difference.