Beauty Industry Perspectives: How to Be Successful in this Industry

The beauty business is quite competitive and fast-paced, but there are three important traits that will help you succeed. Jihan Thompson, the co-founder and CEO of Swivel Beauty, believes persistence is number one.

Persistence means not giving up, whether you’ve heard no a million times or you’ve tried and failed. Keep figuring out solutions, advance your online beauty education, hone your craft, and keep improving. This level of persistence and not taking no for an answer is incredibly important.

Number two, be a risk taker. Be willing to say yes when others say no. Be willing to put yourself out there, even if it feels a little bit scary. Your willingness to take risks helps get you to that next level in your beauty career. It will put you in a position for massive opportunities for growth. Put yourself out there.

Take those calculated risks. No matter how scary they are, those are the ones that are going to really help grow your career.

Lastly, Thompson says to focus on being business-minded. While the beauty industry can be such a creative field, it’s also super important to have business acumen. Think about how you’re going to strategically grow your business and invest in your ongoing beauty education. Contemplate how you’re going to get from where you are to where you want to go, your dreams and goals, and the steps you’ll need to take to get there.

Don’t be afraid to think about the business side of things too at the start of your beauty career. When you put all of those traits together – you’re persistent, a risk taker, and understand the business side of what you’re doing – it creates a triple threat and helps you grow in your business.

Beauty Writing for Online Media: Creating Headlines for Digital

Writing a headline for digital is very different from writing a headline for print. [INSERT SPEAKER HERE] believes that was actually probably one of the hardest things about switching over to digital after about four or five years in print. “When you’re writing for the magazine, a headline needs to get your point across in two to three words. You’re looking at idioms, and song lyrics, and movie titles to find a witty, kind of fun way to express the story in such a succinct manner,” explains [INSERT SPEAKER HERE].

When it comes to digital, the headline needs to do a number of things. It needs to draw the reader in, and it needs to make it clear what they’re about to read. The story online is only as strong as the headline. No one’s going to read it if it doesn’t have a great headline. “Think about all of the things that you see on your Facebook feed or your Twitter feed daily, and what you click on. It’s the headlines that draw you in, it really is,” says INSERT SPEAKER HERE].

[SPEAKER] explains the process of choosing a headline for digital copy, “At Allure, our process for a story is we submit three headlines for each story. One that’s super straight across, saying this is what you’re about to read. Then one that’s a little more vague. It kind of leaves the reader wondering, ‘what am I about to read? This is really interesting.’ Then the third can be a little bit more fun, funny, or witty. We actually have four or five editors from the social team and the editorial team weigh in on which headline we should use.”

Choosing a headline for digital is a real process. “There was definitely a transition of before, when we used to just-the writer used to just submit a headline that’s what went up, to when we put this process in.” [SPEAKER] believes this process has really strengthened the content and traffic numbers. “I think brainstorming a couple headlines is always super helpful for me when writing one for digital. And again, think about what would make you click, and that’s what you want to write.”

Beauty Writing for Online Media: The New Language of Beauty

 “The most important point I’m going to talk on is mastering what I like to call the new language of beauty. I say ‘new language of beauty’ because the way we used to speak about it when I started seven or eight years ago was very different than it is today- especially online. When I was an editorial assistant first starting, we wrote about beauty in a way that hit at women’s fears- especially with aging. We talked about how to fix things and what you’re doing wrong,” Says Sophia Panych

Today you can’t speak like that. It’s a very different world. You need to talk about beauty in a way that’s less scary and more celebratory and fun because beauty is fun. Makeup is fun. Perfume is fun. It’s lighthearted.

We’re also much more inclusive than we’ve ever been. Inclusivity is a huge buzzword in the beauty industry right now, and for a very important reason. Magazines left out a big group of people, cultures, and races, and that’s something that we’ve been trying to be very aware of these days.

“For example, when you’re writing about hair and curls, we used to speak about curly hair as white girls with ringlets when there’s-that’s not the case at all,” Explains Panych. “Thinking about making sure you include all cultures and all different types of hair is important.”

We want to be more aware of age positivity and talk about skin care as you would fitness or health.

Not talking about skin care like have a wrinkle, it’s awful, and your life is over. Instead, talk about it in a way that’s not so dire and scary.

When writing about beauty online, it’s really important to speak about beauty in a modern way that focuses on positivity, that doesn’t focus on fear and negativity, one that focuses on health and wellness, and one that’s inclusive of all different types of beauty.

Beauty Writing for Online Media: Write Like a Real Person

Writing about beauty online is similar to writing about beauty in print. You never want to sound like you are regurgitating the facts laid out in a press release. It is still essential to be a strong writer, able to craft a story.

While there are many fundamental similarities, there are vital points to consider when writing for a digital publication. Much like writing in print media, sounding authentic and relatable is crucial. And as you would in writing in any medium, be sure your content is reliable and accurate.

The first key to writing for an online publication is for your words to feel natural to the reader. One way to do this is to write as though you were having a casual conversation with a friend. It can help to read each sentence aloud. You can even pretend your friend is in the room with you.

If the sentence sounds the least bit forced, cheesy, or as though you are just listing facts directly from a press release, then it’s probably time to stop and rework that sentence.

People gravitate to digital content similar to the type of beauty advice they would find on social platforms like Reddit. People today want to feel like they are getting beauty advice from real people in the same real-world situations they might find themselves in.

Thinking in these terms while writing will keep your article sounding genuine and lend to your relatability, which is the second key point to remember when writing for an online publication.

You don’t want to sound too dictatorial. Gone are the days of the royal “we” in beauty writing. Try to avoid using “beauty speak” that you would find on a press release. In digital beauty writing, you want to let your personality shine through so people can relate to you and to the story you are telling.

Still, beauty writing online is often like walking a fine line. It’s important not to sound as though you are superior to your reader. While you want to speak to your reader like a friend, be wary of using “internet speak.” It’s easy to say the latest trending phrases, to sound cool and in the moment. It’s good again to stop here and decide if what you are writing is something you would say in a real-life situation.

If you write anything that would be an actual hashtag or a trending phrase, it’s best to make the change. No one goes around saying “LOL” instead of actually laughing, right? If you suddenly realize you just wrote “all the feels” or “brows on fleek,” it’s no longer conversational; it’s just cheesy and sounds unnatural.

Writing about beauty online isn’t very different than writing for a print publication. The transition is easy if you keep these key points in mind and remember to be yourself.

Beauty Writing for Print Media: Beauty Writing is Hard!

When compared to the exciting and timely stories generated from the front lines of global conflicts, beauty stories can seem tedious and not newsworthy. How can a writer take a story about makeup and make it compelling, engaging, and captivating?
10,000 Words vs. 500 words
One beauty writer found incredible struggle trying to write a simple story on mascara. Her husband, also a journalist, reports from the front lines of conflicts around the globe. While he is off doing exciting things, she is struggling to make mascara interesting. “I was working on a mascara story,” the writer says, “And I had to find a way into this story that was interesting. I had to find a way to make mascara compelling and captivating, and I had to raise the stakes. And I sat there with these tubes of mascara at my desk trying to think, like, how can I make this interesting?”
When her husband returned from the war, they had an ongoing debate about which was harder to write. Is it harder to write 10,000 words about a conflict in the Middle East or 500 words about a tube of mascara, which nobody really wants to read about? They just want to wear it, and they want to feel good. And this debate has gone on for ten years. Even her husband eventually agreed that beauty writing is hard. A man who goes to the front lines of war and writes 10,000 words describing it, could not get five words out about why mascara was interesting or exciting.
Bottom Line: Beauty Writing is No Small Feat
Writers who are looking to pursue or upskill their career in the Beauty industry, take note. Beauty writing is one of the most challenging fields.

Beauty Writing for Print Media: Is It Ad Copy?

The biggest mistake new writers make in the world of beauty is sounding like they’re writing an ad.

Say you’re given one shampoo and you have to write about this shampoo. How are you going to make that different from the advertisement for that shampoo?

You’re not paid by this company. You are paid by your readership.

Your job is to be an editor. It’s the single biggest edit you’ll make in your career as a beauty writer.

If it’s a product that you absolutely hate but you have to write about it for the story, you have to acknowledge that maybe you hate it, but maybe there’s somebody who doesn’t. Maybe you have fine hair and somebody has long, thick, coarse hair. There’s always a way to let the reader know that an editor had her hands on this—that it didn’t come out of a factory; that it’s not all rainbows and unicorns.

“You have to speak truth to power,” says Danielle Pergament, “and the power, in this case, would be Procter and Gamble or Estée Lauder. You have to say, ‘This is the most amazing eye cream I’ve used all week, but at the same time, this one thing happened.’ Or, ‘I didn’t love the smell.’”

You have to be honest. It’s the most important thing you can be as a beauty writer.

Color in the World of Cosmetics: Cosmetics Industry Perspective on Inspiration

“Inspiration can stem from so many different places” explains Juliet Falchi, Director of Global Product Innovation for Mac Cosmetic. As an art history major, Juliet was encouraged to stay in touch with what’s trending in the world of art, design, and technology. Given that she works in the beauty industry currently, staying in touch with the competitive landscape and beauty trends is absolutely crucial.

While working at La Mer, Juliet did exploratory research for a lifting and firming serum by attending a 3D printing fair. “[We] spoke to people there and came up with this whole new angle of how to talk about shapeshifting,” she exclaims. “Some of the best ideas come from things that are completely unrelated to exactly what you’re working on.”

Out of the box thinking can play a key role in branding and growth. Strategizing new ways to tackle the same market can become mundane if you are brainstorming in the same environment. Getting out of your office and finding inspiration on the streets, at the movies, in museums, events, moreover through other brands–within and outside your market–can really pay off.

It also pays off to have a mentor. Mentorship can contribute to the creation process in ways you never thought possible, as it offers the opportunity to connect with someone who has a diverse perspective and can give constructive feedback. Juliet suggests that a mentor “doesn’t necessarily have to be your direct boss or someone you currently work with.” Working with people from different departments can offer a mutually beneficial relationship where collaboration becomes more unique due to your different backgrounds. Unparalleled ideas will flourish organically.

Juliet’s mentor, Jennifer Balbier, is Senior Vice President in Product Development and Artistry Brands. According to Juliet, Jennifer is “well-known in our company as being someone who really loves to take on young talent and foster them.” It’s important to shop around to make sure whoever ends up being your mentor is in it for the long haul; they should want to help you succeed.

Furthermore, it’s never too late to find a mentor. If you are looking to expand your horizons and take your career up a notch, start reaching out to former employers or other people in your network at different companies. Find people that are willing to keep the door open for you (and help you open doors). It can make all the difference in your career.

Color in the World of Cosmetics: How the Pros Do It

How does a color consultant find the best colors for a client? First, you look for relationships, colors that relate favorably to your client’s skin tone, hair, and eye color.

You’ll go through a series of comparisons using drapes, makeup, or other diagnostic tools. To get the best results, your client usually is wearing no makeup and is under daylight balanced conditions.

You’re looking at the value and the brightness level of the coloring, the undertone of warm or cool, and the contrast level between hair and skin. The goal is to select colors that favorably enhance your client.

Colors in skin tones can be described as warm or cool. Warm colors are those with yellow in them and cool colors have blue in them. A person’s skin has a yellow undertone or a blue undertone, a cool or warm temperature – they’re interchangeable.

You’ll look at how light or dark your client’s skin tone and hair value are. People with lighter coloring look better in lighter colors, and those with deeper tones favor deeper shades. Also, consider if they have brighter or more muted coloring.

The result – your client knows which color palette is best for them and can use that palette to guide them. Everything will mix and match easily because it has natural harmony. This palette also applies to makeup and hair color.

In summary, you observe the value level – the degree of light or darkness in the skin/hair; the undertone – how warm or cool the skin/hair is; the chroma level – how bright or soft the person is; and the contrast level – the degree of contrast between hair and skin.

Like enhances like. People with warm skin tone and hair wear best warm colors, and those with cooler undertones will look better in colors that have more blues, lilacs, or rose in them. Most color consultants are entrepreneurs. If you want your own business, many people could benefit from a color analysis.

Entering the Industry: Empower Your Teams

In the beauty business, it’s important to find a way to differentiate yourself. At some point you will get recognized and move up the ladder in your beauty career. Try to learn and listen as much the beauty professionals around you and really observe.

At some point in your career, you’ll get to a place where it’s not only about what you do but also the other people around you. Once you start managing people, it can be a very difficult transition. When you go from producing things yourself to having to step back and kind of set the stage of what needs to happen, but not do it yourself, it’s a challenge.

Empower other people to do the work and educate them on how to do it. Try to expose your teams to as much online beauty education and information as possible. Great companies have to set a culture and then attract people who are fully engaged and comfortable with that culture. This culture then nurtures the employees and is so symbiotic with their own personal beliefs that they feel fully realized in their roles.

Having enough industry information and beauty education to be empowered to make your own informed decisions is key. If you don’t have full information, it thwarts you from being able to think fully about a situation. Try and make sure your beauty team has exposure to as many things as possible in the company. Full view of what the financials are, full understanding of who the retail partners are, and an understanding of what the three-year vision is for the company. Make sure people have the ability to see all of this information to make the best decisions for the company, team, and themselves with that context in mind.

Entrepreneurship vs. Intrapreneurship: Big Company vs. Entrepreneurship

I worked for L’Oreal, where I began my career, and Estee Lauder, where I completed my “big company” phase. Working at a large corporation is, in my opinion, priceless. For me, it was like getting a second MBA. It was in an MBA program tailored to working in the beauty industry.

I was also gaining exposure to global markets and working with some of the best tangential organizations in the industry. I worked with the best:
* Manufacturers
* Fragrance houses
* Consulting organizations
* Digital agencies
* Strategy agencies

These opportunities provide a well-established framework for considering everything from business planning to management. How do you get a product to market, and how do you get the most out of your partners, whether they’re PR firms or creative firms?

Then there’s the strategy aspect, which involves exposing yourself to the industry’s best and brightest minds, both within your own organization and with your strategic partners.

I can’t emphasize enough how much I believe that background prepared me to work in smaller organizations later on. Discipline and strategic thinking are two things I attempt to impart to smaller businesses.

Take the best of what you’ve learned in larger companies and apply it to a smaller setting. Flex the structure as needed, but also be adaptable where necessary. You’ll need to consider the limited resources in a smaller workplace, the potential need to react quickly or function without comprehensive knowledge. I’d argue that all of my big-company experience prepared me for working in a smaller company.