How Social Media Has Changed How Athletes Interact With Fans

In the past, to try to understand what certain athletes were trying to say, individuals had to rely on mass media outlets. One example of this was a tweet that came out, which had to do with a story about LeBron James apparently wanting his teammate Kyrie Irving to be traded away. If this had happened when traditional media was still prominent, consumers would have been relying on the mass media and would have assumed that LeBron really did want Kyrie out of there.

However, in this case, LeBron actually re-tweeted the story and disputed the facts of it. It was fortunate that social media allowed LeBron to have a direct voice with consumers so that he could communicate what the truth of the situation was. This is a great example of how social media’s advent has allowed athletes to communicate directly with certain consumers.

You no longer need a specific medium to get in touch with your audience members when it comes to consumers. But it also works to create this back and forth with professional athletes, as a lot of athletes are very interactive on Twitter and other social media.

Another interesting story occurred involving LeBron James. In this case, going back to the first time that LeBron, as a member of the Miami Heat, came back to visit the Cleveland Cavaliers, there was a fan that went out on the court and completely disrupted the game. The fan was ejected immediately, but from the video of the incident, you could see that he had said something to LeBron, and a lot of people were wondering what had been said.

Afterward, though, the fan actually went online and tweeted at LeBron James, thanking him for showing him some love on the court. And LeBron was actually able to tweet back at him and give him props. So, it’s not only that consumers can now get information unfiltered, but it’s also an interesting way that athletes can now interact directly with fans and consumers, in a way that they had never been able to before. This is a pretty cool thing because it’s an easy way for fans to get in touch with their favorite sports stars, which can really mean a lot to both parties.

Sports management education can help you learn more about how athletes build their brands and interact with consumers, as well as many other interesting concepts and topics relating to global sports and sports management. If you don’t necessarily have the time and/or resources for an in-person education, online sports management education may just be perfect for you.

How Athletes Take Risks to Impact Social Change

One topic within sports management education is how sports affect social change. You’ll see sports used oftentimes in political agendas, and where this is most visible is with the Olympics. Now, the Olympics movement will say that it’s not about politics and that it’s about bringing people together to compete at the highest level and support one another in that endeavor.

However, we have seen that this isn’t the case. We’ve seen political posturing, if you will, throughout the Olympic games in many different ways. For example, in the 1960s, our country was going through quite a change socially, and we had a lot of racial injustice happening. It was much like what’s happening today, but in a different way. And the U.S. team had a lot of African American athletes who were treated poorly at home. But on the stage, they’re treated very differently, and so we had two amazing sprinters stand up against that social injustice.

Tommie Smith and John Carlos took the gold and the bronze, and when the American national anthem was played, they raised their fists in the black power salute, and it was extremely powerful at that moment. So, when we talk about sport and the challenges of social change, these two athletes quietly protested on a very big stage to demonstrate what was actually going on at home and the hypocrisy that was happening at that time.

What they did get was a lot of backlash. They were vilified for what they did, and it was seen as a political stunt. The IOC basically shamed them for what they did, and they were even stripped of their medals. This was a very unfortunate outcome for something that was really important to say quietly. Obviously, they hadn’t said anything, but what they did spoke volumes. So, when we talk about social change and how sports can play a role, we see a lot of backlash when athletes quietly do that.

We’re even seeing it right now with athletes who are becoming activists and standing up for what’s happening and what’s going wrong. They’re using their celebrity to have a stronger voice, and there’s a lot of backlash that comes along with that.

That’s where the challenge lies. We’re pushing the borders of what’s uncomfortable, and it’s very difficult to talk about these things. However, we have these athletes who are in the spotlight and who can stand up and say “you know what? Something’s going wrong here, and we need to have a conversation about it.”

But unfortunately, doing so causes backlash, and that’s where the challenge is. Yes, sports can be used as a vehicle for social change, and it can be incredibly powerful, but it can also hit a lot of barriers along the way because people tend to not agree on everything. Because global sports and the sporting world have such extraordinary platforms to communicate messages to the biggest audiences in the world, it becomes an opportunity to get a really important conversation started.

When Colin Kaepernick decided to take a knee during the national anthem in protest of police brutality, he started something that we are still seeing the effects of today—not just for him as a player but also for how our country views and understands things like patriotism.

Questions of things like how our police force should be conducting itself and how people of color are treated by the majority are now being asked. And they’re being asked because this one individual, who had a fair bit of power and popularity, was willing to do something controversial, and I would argue, pretty brave as well.

You might think that the forum he chose wasn’t appropriate or that the way he chose to express himself wasn’t the best way to do it. However, whether you think these things or not, he got the conversation started, and that’s a pretty powerful and important thing.

In addition to learning more about how sports and social change go hand in hand, with online sports management education you can gain a wealth of knowledge about many other concepts and topics related to sports management, and you can do it without leaving the house.

How Social Media Has Changed the Media Landscape

When talking about social media, it’s really important to talk about the things that were going on before its advent. Social media, when it came along, allowed us to do several things. Prior to this, there were many more cases of an athlete or athletic organization or any given event going directly to a media entity, who would then deliver it directly to the consumers.

Before the advent of social media, there wasn’t much direct communication to the consumer from the organization, the athlete or the event. There was always an entity in the middle. This caused a number of different issues. Consumers did not understand what was actually going on from the point of view of the athlete or the sports organization. It also created inauthentic news stories, especially involving athletic teams.

Often, consumers were left wondering what was really going on. Additionally, the content providers were receiving publicity from the mass media entities. So it’s interesting to note that before the advent of social media, the audience members themselves weren’t the ones giving publicity to organizations, or athletes, or events. The publicity was actually coming from places like ESPN, Fox or a newspaper or radio station.

Prior to social media, there were three main entities involved in sports publicity. This includes the content providers, the mass media organizations and a mass audience. The content providers were either the sports organizations, the athletes, or the events. It could be the Dallas Cowboys. It could be Michael Jordan. Or it could be the New York City Marathon.

At the time, content providers couldn’t reach out to the audience directly. Instead, they had to go through some type of mass media entity. Any given sports entity, whether it be Michael Jordan or the Cowboys or the NYC Marathon, had to distribute their message. To do so, they would first go to a television station like a Fox Sports, an ESPN, an NBC or a CBS. They would repeat this message in additional media, including local radio entities, newspapers or magazines. It was then up to that newspaper or magazine or TV channel to pass that information on to the mass audience.

Unfortunately, this created a thirdhand message. The issue was that these athletes and organizations and events weren’t actually giving their information directly to the consumers. Instead, they were getting it to them through a medium. So once social media started to be implemented, there was this whole new understanding and wealth of information that came from direct-to-consumer communication. There was no longer any sort of middleman that the consumers had to rely on and trust to know what they wanted to know.

You can find out more about how the media landscape is changing and evolving, and also concepts concerning sports management, global sports marketing, and many other topics. One way to do this is with online sports management education. You won’t find any more convenient way to receive the sports management education that you’re looking for.

How Athletes Use Endorsement Deals to Supplement Income

When it comes to paid endorsements for athletes, the amount of money that each individual stands to make depends on their likeability, their talent level, and which sports league they play in. In terms of their salaries, there are certain leagues that actually have a salary cap, with the NFL being one such league. For them, it’s a hard salary cap, which means that each and every team can only pay their players up to a certain amount of money per year.

Sometimes, this kind of salary cap leads to unorthodox strategies. One interesting example of this is Tom Brady, who, with the knowledge that his team is limited by the salary cap, has voluntarily taken a pay cut so that the team would be able to pay more money to his teammates. That being said, Tom Brady also knows that due to his star power and recognizability, he has the ability to make up that lost salary with money from various endorsement deals.

It’s important to keep in mind that individual athletes aren’t bound to only having one or two endorsements; they can have as many as they want and are able to acquire. For example, Tom Brady endorses certain car brands. He also endorses certain types of beds. And if he wanted to, he could endorse whatever other products were offered to him, as well. He is a great example of how much tougher hard salary caps are on players that don’t have the appeal or acclaim to secure high-paying endorsements, as a star like Tom Brady can simply make his money elsewhere. Most players don’t have quite as many options.

You can learn more about how athletes build their brand and secure lucrative endorsements, as well as various other topics relating to sports management and global sports, with sports management education. To access online sports management education, you need little more than an internet connection.

How Athletes Use Social Media to Speak Out

One thing that has potential for great impacts on society and organizations in many different ways is athlete-driven media. We’ve seen recently that athletes are feeling more empowered to speak out about injustices and to speak out about things and causes that are really important to them. One great example of this in recent times is Olympic champion Simone Biles. Most people know her. She won five Olympic medals in the Rio Games, and four of them were gold.

USA Gymnastics, the national governing body of her sport, has recently had a lot of problems and turmoil because of a sexual abuse scandal with a team doctor. USA Gymnastics then hired a new CEO named Mary Bono, who was formerly a politician in California. This was viewed as somewhat of a curious choice. When the decision was made, Simone Biles actually took to social media and retweeted something that the new CEO, Mary Bono, had tweeted. Basically, she had used a black marker to black out the Nike symbol on her shoes when she was going to play golf. This was in response to Nike and their Colin Kaepernick ad.

Another part of this was that USA Gymnastics had lost quite a few of their sponsors as a result of the sexual abuse scandal. One of those was their apparel sponsor, which used to be Under Armor. Now, they don’t have one.

So, Biles retweeted in explanation that she thought the group needed a smarter CEO, particularly one who wouldn’t insult a popular apparel company when they were still in need of an apparel sponsor. It was a really interesting example of a sports star choosing to speak out.

In the past, because of the power structures, we never would have had athletes speaking out in this way. But now, the athlete-driven media really helps to give the athletes a public voice and a platform that others can get behind. Simone’s tweet was retweeted, talked about, and written about in several major news outlets. As it turned out, the new CEO ended up resigning only five days after getting the job, and Simone Biles choosing to be vocal had a major impact on that.

You can learn more about how athletes are able to use their platforms and social media to affect change, as well as many other concepts regarding sports management and global sports marketing, with online sports management education. This form of sports management education allows you to learn about these concepts and access these lessons without having to spend as much money or physically going to class.

How Bill James and Baseball Progressed Sports Analysis

If you take a look at the early days of analytics, you have to look at sabermetrics. Sabermetrics is defined as the objective study of baseball through analysis, and it was first started by Bill James, who is now widely known as the “father of sabermetrics”. James, who has had a longtime affiliation with the Boston Red Sox, also has several World Series rings, which perhaps proves that his philosophies and theories have quite a bit of merit and value.

Back in the 1970s, when Bill James was just getting started, he began asking questions. And these were questions that challenged the age-old myths in baseball about how the game worked, how it functioned, and the value of certain strategies—such as the stolen base, the sacrifice bunt, and many other strategies on the field of play. As time passed, Bill mined data. And additionally, a group of people who joined Bill in his quest to build out sabermetrics began to assemble data and information that wasn’t previously being captured or talked about. They did this to address some of the thorny questions and age-old myths surrounding the game, and in some cases, to refute those myths.

Because of the work that they did, over the years, baseball was known historically as the birthplace of sports analytics. It was also the one sport that really lent itself to data collection, even when data collection devices were still nonexistent and data collection overall was still very primitive.

This was also partially because baseball has a very discrete nature to it. There’s the batter-pitcher confrontation, for example. The pitch is thrown, and then something happens to that pitch. It’s either put in play or not put in play, and if it is, the rest of the play develops from there. This is very different from continuous-flow sports, which are much more difficult to create data for. So, because baseball was the first sport to really dive into data collection and analysis, it was, in many ways, the forerunner to the sports analytics of today.

If you’re interested in learning more about how sports are changing and developing, as well as many other concepts relating to sports management and global sports, then sports management education may be a good fit for you. And the most convenient way to dive in is through online sports management education.

How Brands Use Endorsement Deals to Strengthen Their Image

In online sports management education, you’ll learn a lot about athlete endorsement deals. A small amount of these deals are given for life, and LeBron James is one of just a few athletes who have signed a lifetime deal with Nike. Nike is a very interesting example of a company that wants to be very clear about what kind of brand they are: a brand that represents elite athletes. So when they signed a lifetime deal with LeBron, it was about more than simply people seeing him wearing their shoes and wanting to emulate him.

It was more about representing the direct connection that exists between LeBron James and Nike. This also represents somewhat of an image transfer, meaning that the positive characteristics that people recognize in LeBron will, in their eyes, be extended to Nike as well. The same things can be said about Michael Jordan and his deal with the company.

So, what do LeBron James and Michael Jordan have in common? For one, they have both been great players in their time. They’re also both champions, and many consider both of them to be the greatest basketball players of all time. In that vein, those very characteristics that people associate with LeBron James and Michael Jordan, because of their endorsement association, are now projected onto Nike as well. To achieve this effect, Nike has made a point to go after elite athletes and sports stars, because they represent what their brand strives to represent: greatness.

To gain more understanding of sports management, global sports, and how companies and athletes utilize endorsement deals to improve their brand, sports management education is an excellent resource, and you can even explore it online, from the comfort of your couch.

How CRM Improves Connections With Sports Fans

These days, new technology has expanded the amount of data that we can get from consumers. We can do a deep dive in terms of the psychological profiles of our customers. Improving fan relationships through technology is a new idea in online sports management education.

Moving from Paper to Digital Relationship Management

CRM stands for customer relationship management. In the past, maintaining relationships with customers was a matter of sending mail back and forth. You reached out through regular mail, flyers, and surveys. With these tools, you could gain an understanding of customer needs.

Now, sports organizations have the ability to track data. This information includes not only preferences but also previous consumption and purchasing habits. Global sports organizations even have the ability to go through and understand your bank account or the websites that you have visited. All of this comes together to provide a massive data set that helps us understand who you are as a consumer.

From a consumer’s perspective, this understandably can feel a little invasive. The consumers may not like this. However, if a sports organization can truly comprehend the fan and is using this data as a way to create a relationship with the consumer, then this information can be very helpful.

Harnessing the Benefits of Big Data

Essentially, CRM allows you as an organization to get as much data as possible in terms of the psychological profiles of fans. As any sports management education student knows, the more we know about the fans, the better we are able to cater to their needs. We can more effectively satisfy what they want and deliver what they are looking for as consumers.

Some may think of big data as being too invasive, and they may have a point. However, purely from the standpoint of a trustworthy sports management organization, CRM allows us to utilize fan data so that we can give consumers what they want based on their previous consumption patterns.

How eSports Have Changed Global Sports and Sports Management

It’s really exciting to see the growth and popularity of eSports. They’ve become a significant part of the whole sports ecosystem, and they should be acknowledged in sports management education. The eSports industry is structured quite differently from a lot of other sports businesses in that the publishers who own intellectual properties such as League of Legends and Overwatch are the critical forces that effectively drive the eSports business.

We’re seeing arenas all over the globe being filled with fans who are watching eSports athletes compete against one another. We’re seeing collegiate competitions and scholarships awarded to eSports athletes. It’s becoming bigger and bigger every year, and it should be acknowledged more by online sports management education.

How Influencers Promote Brands Subtly

Nowadays, what we’re seeing a lot in social media is what we call “influencers.” Influencers are individuals who are going to influence the mass audience. So, in terms of what these people are, they’re people who have a lot of sway over what the members of the audience want. A lot of audience members follow these individuals on Instagram, Twitter, and Facebook, and they’re likely to do what these influencers do. For example, if an athlete has a certain brand that they prefer, it’s likely that they’ll be able to influence the masses who are following them to prefer that same brand.

What’s interesting about influencers is that these individuals don’t have to come outright and say that they have a partnership with any given brand. What we’ll see with a lot of organizations is that certain partnerships will be made for an athlete to simply use the product, without coming out and saying that they have the partnership deal. So, a certain individual athlete could be filming themselves during a workout wearing a certain brand, knowing that consumers are seeing them work out while wearing it.

It’s important to note that in these situations, the athlete hasn’t come out and said that they’re promoting whatever they’re wearing. They haven’t come out and said that they’re promoting this endorsement in particular. Rather, they’re just interacting with the audience and utilizing the brand without being vocal about it. As a result, the audience has the ability to notice the brand that’s being shown in the scene, and will therefore be influenced by whoever the individual is that’s utilizing the brand.

Sports management education is an excellent avenue to learn more about how athletes and sports stars become influencers, as well as many other concepts related to global sports and sports management. With online sports management education, you can explore these ideas with nothing more than an internet connection.