Ecommerce Concepts & Models: Sales on Social Media

Social media is a world itself. But it also infiltrates the world we live in. I remember 2011 when Instagram first hit the social media scene—it was just a platform you could upload photos to. Who was looking at them? No one really knew. You were following people, but not really following them. Not many brands were on Instagram then, but now, the platform transformed into a marketplace from which you can now gain revenue. It’s gone from uploading stagnant photographs, to now. Transactions can occur from uploading a single post. It’s phenomenal what Instagram has turned into. It’s changed the way people consume. People don’t just want to see your runway anymore, and say, “Oh, well, I guess I have to wait six months to buy that product, right?” Now, people are like, “I see it, I need to click it and purchase it right then and there, otherwise I’m gonna forget about it.” Retail channels have become more open in terms of apps. For example, on Instagram, people can click the View Shop option and view the products you are selling, which leads them directly to the website where they can purchase the items. It's a very easy process. In terms of conversion, I think that you know that our clients either go directly to the website, or we have private clients that buy from us through Far Fetch. However, I think one of the most important things is to have accessibility. Therefore, the View Shop on Instagram is ideal for me. If someone wants to buy through there, great! It's about that extra level of accessibility to maximize sales in the e-commerce industry.

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