In the early 1990s in Baltimore, it was time to build a new ballpark for the Major League Baseball Orioles. Part of the ownership group had the idea that there was a good place to do it in the inner harbor, an area with rich history that had seen better times and seen better days. This idea to put a new ballpark with an old style feel in the inner harbor around all of this history was a real innovation.

The ownership group also started to rebuild the area around it, not only for sports, but for all sorts of business, for all sorts of retail, for things that the local government was doing, and certainly for things in the social sector and the nonprofit space. But it really was a sports-led development that built the community. When some of the leadership from the Baltimore Orioles then moved over to San Diego with the Padres, also in Major League Baseball, it was time to build a new ballpark there.

Taking concepts for a new ballpark, giving them some historical touches with modern amenities, and doing it in a location that would really speak to things that are important to the community seemed to be a theme that was working and that was something to go on. It’s a fine example of a terrific venue that stands today and that’s in great use today.

The next project for this team was then to go to Boston and take on what became a renovation of Fenway Park, one of the oldest, most storied sports venues on the planet, at least in modern times. The renovation involved everything from rebuilding some of the seating — not all of it, because we wanted to keep some tradition and some history — but it included updating the luxury suites, putting some seats on top of the famous green monster out in left field, and putting a newer kind of seating in the right field stands.

For decades, beer was hand delivered off of a truck each and every day. It’s quite a cost in a number of ways. One of the things that they resolved to do with the new ownership was to take some property that sat across the street, a warehouse in particular, and to convert it into a beer storage facility. What they were able to do was then pump the beer through lines into Fenway Park, cutting down costs for sure but also making things much more efficient and effective.

An International Sports Management Education Example

What’s interesting about this group is that along the way, the Boston Red Sox ownership, led by John Henry, purchased an English Premier League football club, Liverpool, one of the most storied organizations in all of global sports. And along with that comes Anfield, the venue that Liverpool has played at for ages. That ‘s more than 150 years old. You can begin to imagine maybe what it is that might be done in terms of renovating that if we look at the timeline between what happened in Baltimore, what happened in San Diego, what happened in Boston. This is quite a sports management project.

In the traditional sense, any given time where a content provider, which is a sports organization — say, the Houston Texans — wanted to give information about one of their players to the fans, they would give it to the mass media first. And the mass media would then distribute it to the given audience and probably a mass audience. If a player was hurt, for example, the Houston Texans would utilize that information and give it to ESPN.

Not only would they be able to give it to ESPN how they wanted, but then ESPN would choose how they would want to distribute that piece of information to the fans. So the fans are actually getting watered-down information not only from ESPN, because ESPN chooses to craft the message how they choose, but the information which comes from ESPN is actually coming from the Texans first.

There’s been an interesting example when social media started to hit its stride in global sports. Arian Foster was hurt in a game. He tweeted out an MRI picture. Now, this is a great example of how a piece of sports information changed drastically in terms of how it’s reached in new ways to sports fans members.

Arian Foster tweeted out a picture of his MRI. No longer did that information have to be understood by the Texans. The Texans didn’t have to give it to ESPN. And no longer was it up to ESPN in terms of how they would report this message.

ESPN, in the past, could have had the option to report on Arian Foster from week to week. Or, perhaps, to say whether he’s going to miss several weeks. It was up to the fans to understand the information from ESPN. Now, with this new tweet, Arian Foster gives his MRI directly to the fans.

Of course there are doctors on Twitter. So, they can completely understand for themselves what is going on with Arian Foster. They can actually diagnose how long he would be out, if at all. So, it was a really interesting example in sports management of how these two graphs represent a shift: not only in terms of sports information that certain teams get and certain organizations receive but also in terms of how sports teams and athletes themselves can have a better way of communicating with their fans and their audience members.

The emergence of athlete-driven media is an important part of sports management education courses.

New developments in neuroscience is opening up new ways for athletes and coaches to monitor sports management. It’s something essential to today’s sports management education or online sports management education.

Neuroscience allows sports teams to gain an edge. Monitoring brainwave activity while athletes are practicing their craft can give teams real insights into a player’s strengths and weaknesses. Now, in addition to being an evaluative tool, it can also be a valuable coaching device and development tool.

One example of the application of this technology is a company called deCervo, which is helping teams assess baseball players’ reaction time to identifying pitches. One of the most important skills a batter can have is the ability to quickly identify pitch type, balls and strikes. Some players have a natural ability to make quick accurate judgments. Those players are in high demand. We’ve also learned that other athletes can hone those skills through training.

Many sports organizations have invested in tech startups. Sports teams have joined forces with venture capitalists to create accelerators, incubators, and other early-stage platforms for new technology and ideas to grow into viable businesses.

One of the pioneers in this area is the Los Angeles Dodgers. They were one of the first to do this. They formed an organization called Global Sports Venture Studio. It’s led to the development of more than a dozen companies, including two that have become forces in the sports tech space: Kinduct and ShotTracker.

Major League Soccer is also in this accelerator space, hoping to develop companies that take fan engagement or even player development to the next level.

Wearable technology is really becoming an important aspect of data capture for sports teams and for the athletes themselves. And where it really comes into play is in the continuous flow sports like basketball or soccer. What you’ll find is that in these continuous flow sports, you’re monitoring a lot of the biometric data and information. And you’re measuring levels of hydration. You’re measuring fatigue. You’re measuring stamina. You’re measuring heart rate. You can look at a soccer player as he or she runs up and down the field of play and understand how all of these measurements I just mentioned change with their exertion level.

And this is a way to catch fatigue when it’s going to occur. It’s also a way to build stamina. We understand where the limits are and where the decline comes. How do you push past that and build stamina in these athletes?

There are several issues with wearables and the biometric and health data that it captures. There are the HIPAA regulations which prevent, without the athletes authorization, the open sharing of that information. So, it’s not like teams can freely pass it to one another. Secondly, from an athlete standpoint, he or she may feel that they own that data.

It’s about their body and their personal biometric data. This is a very sensitive issue in sports management. And, in global sports, it’s an issue that players’ unions are very involved in. They’re involved in negotiations with leagues and are trying to implement standards to protect the athlete.

This information is something a reputable sports management education will cover.

Let’s talk about one of the most dynamic areas in all of sports today. That’s the media landscape, which is changing constantly. One of the things we’re seeing is that linear TV is really plummeting, while over-the-top, or OTT, is rising dramatically. As we all know, sports is really the last major holdout that is saving linear TV. By linear TV, what I mean is sitting in front of your TV set at a specific point in time, watching live broadcasts.

In 2005, 14 of the top 100 telecasts were live sports. 10 years later, in 2015, 93 of the top 100 telecasts viewed were live sporting events. Instead of watching linear TV, people are now consuming broadcasts online, on mobile devices or from non-networks like Netflix, Facebook or YouTube. As opposed to the go-to source for content, a TV has simply become a bigger screen to view video.

In some cases, though, the exception is for major sporting leagues and events. Those are the things that still attract eyeballs on a live basis. Now, over-the-top, or direct-to-consumer, is where the growth really is. Many sports leagues are on linear TV, and they also have an over-the-top offering. Major League Baseball, for example, has their MLB At Bat app, which is a direct-to-consumer offering.

The NFL, of course, has their role in broadcast TV, but they also have streaming with DIRECTV. About one third of Americans say that they watch more streaming TV than actual linear television.

In many ways, streaming matches up so much better with our modern on-the-go lifestyle. Plus, the quality of our smartphones, especially with ever-increasing bandwidth such as 5G, will allow for even greater efficiency for streaming video. Netflix is subscribed to by over half of US households, and they’re also the source of some of the best award-winning content. So, as you can see, the media landscape is changing dramatically and rapidly, and it has major implications for the world of both national and global sports.

Online sports management education is a great place to start if you want to learn more about how media has changed and evolved in relation to sporting events. It’s also a good way to learn many other sports management concepts and lessons to form a complete, high-quality sports management education.

“What advice do you give to sports management students as they’re approaching their career or ready to make a change in their career?” asks Laurajean Holmgren.

Bess Brodsky replies, “One of the first things that I tell people is that they have to take responsibility for their career, and they really have to craft a plan. What’s so interesting to me is the number of students and young professionals that I meet with so many different interests, different passions, and different directions that they want to go in the industry. So it’s not a simple answer to say, ‘You should do this’ or ‘You should do that.’ It’s really important to create an individual plan.

“At the start, you must have a good resume and a good LinkedIn profile,” Brodsky continues. “As we progress in our career it’s fine to look at your resume, but what’s really important is that it needs to outline the skill sets that you bring to the table so that a potential employer can really understand what you can do for them. How can you be a solution to their need to fill a role?”

The Importance of Resumes and LinkedIn in Sports Management Education

Brodsky notes that while there are many different styles of resumes, it’s always important for job seekers to explain their qualifications in terms of quantifiable accomplishments vs. broad statements. “I don’t like resumes where I see, ‘I’m responsible for …’ ‘Responsible for’ doesn’t actually mean that you even did it. It means you were responsible for it. Maybe somebody on your staff did it,” Brodsky says. “So, I really stress with people the importance of outlining what it is that they did so that a potential employer can understand what it is they bring to the table.”

She points out that a LinkedIn profile offers “an opportunity to be a little bit more creative … like painting a picture of yourself and who you are.” It’s an opportunity to highlight your skill sets, post a video or a link to a personal website, and include recommendations from former colleagues and employers, she explains. “It’s really an opportunity for somebody to go online and see a portrait of who you are. And I know many people that have been offered jobs just based on somebody reaching out to them via their LinkedIn profile. So those are the two most important things that I see.”

Holmgren agrees. “Right, it’s not just the what, it’s how you’re doing it,” she says. “We often say that students should take a plan and approach their career in a way that shows they know what they want, build the steps towards where they want to go. Does the next job have some of the attributes that match their personality and what they’re really looking for?”

“Exactly!” Brodsky declares. “I think what’s really important as you go on through your career is that you build your personal brand. One of the things that I work with students on is to develop what we call the ‘wow, how, and now’ statement. … You want to tell somebody something that’s going to make them go, ‘Wow!’ And then you want to go into how you got there and what you are doing now.

“So mine would be: ‘After working as an attorney, working as a vice president of sponsorship at Madison Square Garden, and working with top corporations and athletes, I’ve transitioned into being a career counselor and working on navigating career journeys with young professionals in the sports and entertainment industry.’ So you know that I was an attorney, you know I worked at Madison Square Garden, and you know I transitioned. And I told you that in just 20 or 30 seconds.”

Creating a Successful Social Media Profile

Although, when developing their personal branding statements, some people want to give a detailed account of their careers including each job title, Brodsky stresses the importance of an “elevator pitch” to use at a networking event, at a party, or even in an actual elevator, to “succinctly tell somebody who you are and what you’re looking for, so they can get an idea of how they can help you.” She adds that a social media presence, especially on Twitter and Facebook, is also very important.

“And LinkedIn,” Holmgren chimes in. “With LinkedIn, finding your voice on social platforms is crucial — not only being able to post professionally what relates to you and what your voice is, but it’s also something that really creates your brand online.” She goes on to explain that on LinkedIn, best practices include finding articles worth sharing as well as taking a valuable thought of your own and putting it down on paper.

Holmgren notes that great faculty members who often share best practices emphasize the importance of making sure that you find your fit. “That’s what I’m doing now,” she says. “I tend to focus on specific areas of sports that I’m passionate about. That may not speak to exactly what I’m doing right now, but if I want to take the next step, you can see what my voice is online.”

“In this day and age, it’s really important to have a professional profile,” Brodsky says, adding that LinkedIn is the best vehicle for it. “So if you have a Facebook page and that’s going to be about your personal life, keep that to your personal life,” she advises. “There’s the personal and the professional, and it’s really important, especially with young people and millennials, to keep those separate. You really want to be as professional as possible.”

These days, teams and their partners are creating experiences for fans in a way that’s new and different, certainly compared to what we’ve seen in the last 20 years. It used to just be enough to have the experience, the sights, the sounds, the smells, the touch, the feel of sports in a stadium, in your home, or wherever you’re consuming them.

Nowadays, though, we’re seeing something that’s the next leg up, and it’s really all about immersion. If you look at something like the emergence of eSports, it’s really about that immersion. It’s about being entirely enveloped in an experience, and having all five of your senses immersed in the event.

One of the big challenges today (and perhaps going forward) is that the experience you can have watching a sporting event in your home can be at least as good, and in some cases even better, than going to the stadium in person. This can be a tough thing to wrap your mind around because in the past it has always been about going to the stadium and being there for the live experience. So now, the venues — the stadiums and arenas — they are now having to up their game in a way that they’ve never had to before.

This looks different than it ever has, because it’s no longer just about going to the game and having some special type of food or seat, but instead it’s about being there and having an opportunity, usually through social media, to let everyone know that you were there and experiencing it. What’s happening behind the photo or video that you’re taking, whatever is happening on the field, is no longer always the most important thing.

Smartphones, of course, have changed our experience entirely. Currently, we see a lot of the changes going on in hypoconnectivity. This refers to building more and more of a relationship with not just the devices themselves, but the information that they’re giving and providing access to. Because of this, data and analysis are very popular topics right now.

We are now getting more and more detailed information about the things going on that we’re interested in, whether it be the play that’s taking place on the field and how the players are moving around, or even how long the lines are to get the food, drinks, and merchandise that we want to purchase.

So, as a society, we are all in on these changes. One of the questions though, on the flip side, is how much is that extra level of immersion taking away from simply enjoying the games that we came to watch? This is something to monitor as the way we interact with sports continues to change and develop.

For anyone looking to learn more about how the way we interact with sports is changing, as well as much more information on sports management strategies and concepts, global sports trends and marketing, and much more, online sports management education is a good route to consider. And with the online method, you can receive your sports management education without even leaving the house.

There are many different screens in terms of the way people watch global sports. But the first screen is actually live sports, right? The second screen is television, and this is my view of this. And the third screen is really your mobile device.

Imagine this. You’re at home watching something on television that you like. And it’s being displayed with multiple angles or multiple feeds through live streaming. I use the Masters, a golf tournament, as a great example. You might watch the live television feed on CBS.

But masters.com might have several different feeds on their app that could be done from a mobile standpoint. So, the second screen would be TV. The third screen would be your mobile app or your iPad, if you like, or your tablet.

Sometimes I will watch TV and have a computer and a mobile device, all at the same time watching things. I mean it’s somewhat like when you go into a sports bar and you’re watching a lot of different games all at one time.

Our Sports Management Education courses dissect how we watch sports and how sports management organizations feed us sports information.

It’s interesting that the new generation, Generation Z, sometimes referred to as the “I Generation,” is often referred to as the pluralist generation. This ties in with the idea that these consumers are starting to view sporting events with multiple mediums. What this means is that not only are these consumers the younger generation, and not only are they starting to watch sporting events on television, but they’re also beginning to engage with these sporting events on their personal phone device, or their tablet or all of the above.

This allows a further form of engagement. Consumers these days are very reliant upon engaging with these sporting events. Consumers really value the idea of interacting with any given sporting event because it makes them feel as if they’re a part of it. In addition, it makes them feel as though they have some control over it.

When these consumers are given a second medium to interact with for any given sports activity, they feel that they can have some type of say in what goes on with that sporting event. This aspect of gaining control over the event is seen as evidence that consumers are interacting differently than they once did. Not only are they watching the game, but perhaps they’re also actively tweeting at the team. Maybe they’re on Instagram viewing what’s happening on the sidelines. This makes the consumer feel as if they’re experiencing an all-inclusive environment and that they’re actually part of the sporting event that’s taking place.

It’s important to realize the evolution of sports media. The advent of social media has come into play and helped us realize how important sports media is to athletes and consumers. It’s also important to recognize the value of sponsorships and how sponsorships can help shape a sports organization’s branding process. This goes for sporting event arenas as well, as they can also help with that process of shaping a brand. These things have changed a lot in recent years, and as our culture and society continue to evolve, so will these trends.

If you haven’t considered sports management education, it’s a very effective way to learn more about all concepts relating to global sports and sports management. And, with online sports management education, you don’t even need to leave the comfort of your own home to start learning.

Today, we will be talking about sports media and marketing. We are going to cover a multitude of topics regarding sports management education. We will talk about the evolution of sports media. In particular, we will discuss how it relates to social media and what the advent of social media means for certain global sports organizations.

Building Brands

We will be talking about how to promote a given sports athlete or a given team. In that, we will also discuss the branding process and marketing mix of sports management. This includes the four P’s and how they can be utilized to build up a particular brand. Branding is one of the most important things for sports organizations. We will also touch on sponsorship and how it can come back to help promote and build brands. In addition to all of this, we will also go over the event arena space, including how it can also help build brands.