Sourcing Materials: Diversifying Sources

Sourcing is one of the biggest components when you talk about manufacturing and production for your fashion business. Sourcing will basically dictate your costs. The key to keeping costs down is to do research and source worldwide for the best rates. For Elle B. Zhou’s founder, Elle B. Mambetov, this means having her brand’s dinnerware made in Poland, while her fashion collection is produced in London, and digital printing is done in both the United Kingdom and U.S.

Fabrics are sourced from other locations, based on cost comparisons. For new garment tags, Mambetov priced them out in several different countries before deciding. Sometimes, pricing is going to be better to have items made in the U.S. rather than China. Why? Once you factor in Chinese New Year, that’s going to cause a time delay. Then there is the extra cost for shipping overseas. Once you add the shipping cost, you may actually get it faster in the U.S. for basically the same price.

Time and shipping costs are things you want to factor in when you’re sourcing a product. Learn from online fashion education, conduct research on manufacturers, and look everywhere before making your final decision rather than default to sourcing in China. You also need to think about the quality.

Mambetov knows when she’s sourcing garment lining she will find impeccable quality in London without having to oversee the process in person. To take away the guesswork, she sources from reputable companies she has bought from in the past that have produced high quality product.

When sourcing new fabrics, always make sure to ask manufacturers for swatches. They should send you these swatches at no cost. You are offering them business, so they will send these for free in hopes of winning your business with quality fabrics and materials.

Sourcing Materials: Sourcing

Sourcing can be complex. It also can be simple. It just depends on what you’re going for. If you’re a company that wants to simplify your supply chain, then you usually go for an all-in approach, right?
Go with one company, they’ll source everything for you. They’ll produce the product for you. You pay them one price, you bring it in, and then you sell it.
If you’re a company that cares about where everything comes from, if your customer is concerned about sustainability, if your customer is concerned about child labor practices, if your customer is concerned about the environment, you can’t put your trust in one company and assume that they’re going to also have those things top of mind as well.
In today’s world and in today’s market, how the customer is so important to how people buy and what they produce, go to each company individually. Maybe you have to source a button from this factory and fabric from this country and this factory and maybe zippers from this country in this factory because you really are looking into the business practices, the reputation of the company, who they are, and what their story is.
Then, when you bring all of those pieces together, you can communicate with your customer, “Hey, we were thinking about you in this entire process. That’s why it took us three months to find three components to get you this hoodie because we know what’s important to you and we know that sustainability and the environment are also important to you.
If you care about who your customers are, maybe you can find a company that does all in production that also has the same business ideals that you do and the ideals that your customers have. But from my experience, sometimes it takes going to three different manufacturers, getting different components, and then bringing it all together to make the final product so that you can be really proud of the product that you’ve produced.

Understanding Materials: The Right Material for the Right Job

When you’re looking at materials, understand what the function is. If we’re looking at a sportswear shoe, are we looking to ensure that there is a four-way stretch? Then we have to look at what that means in terms of our manufacturing partners to deliver that.

Is a four-way stretch going to influence the dyeability of the fabric? Is the dyeability of the fabric going to influence the tensile strength? Is that going to influence any sort of friction on the wearer’s foot?

These things all start from a material selection standpoint.

If it’s a sports shoe, do we want it to be moisture-wicking? Do we want it to take water away from the wearer’s foot during activity?

If it’s a boot, do we want to make sure that it’s wipeable? If it’s faux leather, real leather, or any other mixed material, are we going to ensure that mechanical finishes can be applied to it?

For example, a common material used in faux leather footwear is PU, which is polyurethane. It’s important for polyurethane that it passes stretch, heat, and temperature testing. Also, what is the dyeability of that fabric?

When we’re looking at materials, understand the purpose of your footwear. Is it for formal or creative purposes? Is it going to be able to reach the design aesthetic that you’re looking for?

Ensure that your material selection can be dyed, finished, and manufactured to your liking. Also, make sure it has a great hand feel and colorfastness.

These are all things to consider when selecting your materials.

Physical Retail: Merchandise in Space

Fashion merchandising has the ability to create and transform a retail store’s environment. Whether it’s selecting light wood furniture for an airy, beachy vibe or going with a darker wood to convey a more serious tone, small details set the store’s scene and invite customers to explore. It’s an extension of the design of the garment on display. What is the environment you envision that garment in?

It’s important to lay store merchandise out in a way that’s going to guide the customer around the store. Rather than having potential customers come in, see the first rack of things and leave, merchandising encourages the customers to stay. In the fashion business, you want customers to end up at the back of the store so they then have to make a circle through the store to view all of your merchandise.

Merchandising ties in fashion education and has a creative, theatrical flair that draws attention. When someone stops in front of your store’s window and takes a picture, you’ve already captured the interest of that person who’s now a future potential customer. Writing on the windows and displaying your Instagram QR code means people can scan it and easily go to your Instagram.

From there, a customer can get an online fashion education of sorts on the store, view the store’s Instagram highlights, learn more about the founders and their story, and find out what’s in store and what’s coming soon. All of these tactics are interactive for the client. We want to provide them with ways to interact with the brand and the store before they even step inside. This is something that’s really important in today’s digital age where consumers want to be more educated and conscious about where they shop.

Visual Brand Identity: Who do They See?: Logo Uses

When you get to transform a logo into hangtags, packaging, and that bag that everyone will carry their lunch in, that’s when it gets really fun—the storefront, how a store looks, and how your product is displayed on the shelf. In New York City, that’s going to make you famous.

It becomes very exciting because you get to take a really basic brand and figure out how to move it around and transform it into various spaces.

Because of e-commerce, one of the design trends we witnessed in the 2000s was logos becoming horizontal. For example, when we first started moving online, many fashion logos tended to be vertical, meaning they went up and down. So the most renowned design that comes to mind is the Yves Saint Laurent logo, which was created by hand and was very vertical. That is the worst type of logo to use on a website because it pushes the rest of the content down.

Another thing we saw, which makes me sad, is that many luxury brands are becoming blander, with many of their logos using the same typefaces.

There is a lot of discussion on social media about the differences between logos from the 1990s and today. They’re also mainly black and white. Again, this is due to e-commerce, as you must have things that do not compete with the product on your page when selling online. When you have many products, images, and editorials on a page, a black and white logo that is really straightforward and not too fussy is important.

Physical Retail: The Merchandise: Packaging for Ecommerce

Brand packaging for an ecommerce fashion business is very important.
It’s discouraging as a customer when you get something in a standard plastic shipping envelope and dig inside to find the product you ordered rumpled at the bottom in a plastic bag. You would be turned off if you went to a restaurant where you know the food is good, but it’s spilled all over the edges of the plate. The same is with your packaging. It’s all in the presentation.
Everything your customer touches and sees is your brand. Do not treat packaging, labelling, and branding as an afterthought. If you want someone to love your product, put some care and attention into your packaging. It’s synonymous with the quality of your product and the story of your brand.
Designing your own packaging is going to cost you a bit of money, but you don’t have to spend a ton. Even designing your own little envelope that your product is going to go inside of will show the customer you’ve put thought into your brand.
Spend some time thinking about what type of packaging you’re going to ship your product in and what it will look like when your customer receives it. It’s also the opportunity to show your personality. If you are humoristic and want to take that tongue in cheek approach, you can. If you want to be more serious, you can be that as well.
Shipping your product is an excellent opportunity to personally connect with your customer. Throwing in some extra freebies is a nice way to thank them for supporting your brand. Some examples would be a key ring, stickers, a trinket, a hand-written note, or giving a gift with purchase. These thank you gifts can really be anything and provide that personal touch.

Physical Retail: Visual Merchandising

Most brands do a monthly floor set, usually at the beginning of the month. If it’s a traditional store, the store is broken up into different areas. The beginning of a store is the most recent product, the middle of a store is product that’s been around for about a month, and the back of the store is usually product that’s on sale. It could also be more destination and you’re willing to go back there, but it’s usually the older product.

Visual merchandisers usually set their visual calendar 12 months in advance. Nothing in the fashion industry is an accident whatsoever. Everything is coordinated with the design team to get that original vision of what that product is. Then the visual team buys props for the floor set. For example, if it’s a summer delivery and the theme is Barcelona, the visual merchandisers would buy different props for the window and throughout the store to tell the story of the aesthetic and bring it to life.

This is the key driver to get a customer into the store. It’s also the key driver when shopping online. The new and exciting product is the first thing usually seen on the landing page. It always has a theme.

Classic stores, like Louis Vuitton, always have their great basics, but a couple times a year, they promote their hot, new items. Those are the items that visual merchandisers will always highlight in the windows and highlight throughout the store as must-have items.

The other thing with visual merchandising is that it’s very personal. Visual merchandisers need a sharp eye and to be able to pay attention to detail. It’s about bringing the brand promise to life. Whether it’s fixing a mannequin, how a mannequin’s arm is positioned, how a garment might be tucked in, or how a hand might be propped. They might be small details, but it’s really this keen eye of a visual merchandiser that brings everything to life.

It’s been studied that the customer walks from the right, counterclockwise around the store. It’s the goal of the visual merchandiser to bring a customer in and continue that story all the way around. The story needs to continue to be interesting as the customer makes their way around the store.

Planning the Product Range: Building Product Range

If you’re a classification business like a denim business, you may have one fit of jeans. However, you need to have that in different colors and washers and probably different fabric weights. That’s planning a range with the same items made with various components, different stretch levels, and for different end-users.
One may be white denim, another black denim. While you may have the same item or product, you’ve created it in different ways, ensuring that the client doesn’t pick between them. Essentially, a client might say, “Today, I want a pair of white jeans because it’s July and it’s summer, and that’s what I wanna wear.” They’ll buy the white jean, wear them, and probably say, “Wow, the fit is fantastic. I’ll go back, get the black jean, raw denim, and the stretch because I love them.” You’ve had successful range planning with this approach because you’ve enabled the consumer to get into your product. The client has also seen the opportunity to buy more of that product to complete their wardrobe.
We all have a pyramid in our closets. At the pyramid’s bottom, we have most of our basic stuff. T-shirts, jeans, or a ton of sneakers. Mostly, these are things that you use every day. The next layer has things that are a little nicer, preferably clothes for work. Or probably when you go on a date or dinner with your loved one. At the top of the line, you’ll probably have suits or tuxedos or high fashion items that you don’t wear often. In that sense, you should develop your line similarly.
What are the basic things you want to sell? Well, you want to sell a great tee. How many colors do you need? You probably need four or five colors in a great tee to have some assortment of it. Then, you probably need a polo rugby shirt with some embroidery on it. That’s a little bit of fashion, so you might need three different colors.
While building your product line, focus first on the price points. The more expensive things are, the less of it you should do. If you find a beautiful jacket that’ll cost a lot of money, you probably only need one of these. Because you won’t sell a lot of them. But in essence, you still need somewhat of a collection because no buyer will buy everything you do.

Planning the Product Range: Grow the Business, Grow the Range

As a fashion company grows, they need to sell more than just one product. Typically, a fashion company starts with that one great idea – that perfect dress that’s perfectly on trend and everybody wants it. From there, you have to grow your business and think about how to scale. In fashion business, the typical way one does this is through building a range of products.

It might seem quite simple to think of just adding bags and shoes to our mix, but it really is much more than that. The most expensive part of any sort of business is creating new concepts. They take a lot of time and typically take several samples to get right. In other words, somebody has to make a full bag or dress before we know if it fits right and if it’s in line with our other products in terms of quality. This can take some time and it’s quite expensive.

You must be careful in terms of new products you’re going to include because of the added overhead. Another piece you have to consider is the expertise. If your expertise is in creating and designing ready-to-wear clothes, you probably didn’t have fashion education to learn how to make bags or shoes. Shoemaking is a very complex art form.

In terms of sourcing materials, you’re going to have to source from completely different places. For instance, you can’t just decide to make denim if you’ve been making pants, they’re very different. You have to have different machines in order make denim. You’re going to need the expertise of somebody who knows how to design it from a technical point of view as well as production that can scale and make enough to sell for it to be worthwhile.

Planning the Product Range: Ranges Wholesale and DTC

Deciding whether to sell wholesale and/or direct to consumer is a common question in the fashion industry. Many factors come into play on making this decision, including the fashion brand’s business model, negotiation with buyers and manufacturers, and sales data.

If you’re a fashion company that sells to wholesalers and direct to consumers, you have to consider the buyers’ opinions. At market, when buyers give their feedback and write orders, you’ll often find you have to negotiate with them to take a chance on new styles that give a proper representation of the collection.

After orders are placed, you’ll then go to your manufacturer and present your orders for fulfillment. Some manufacturers will require a larger quantity of units. Drawing from your fashion education, you then have to analyze your collection and say, “Well, if I only have orders for 500, am I going to put in the other order for 500? Is it really that crucial to our assortment or our collection this season?”

Sometimes it’s worth placing the order. Other times it isn’t. If you have a wholesale and a direct to consumer (DTC) model, it’s a combination of opinions that determines what actually goes into the market, into stores or online for that season. If you’re a completely DTC company, you’re tapping into online fashion education, trend forecasting, and looking at sales data to see what performed well and what didn’t in past seasons.

On the flip side, you want to make sure you’re not over-saturating the market and there’s still demand to ensure you won’t have excess supply. It depends on the business model you’re in and the business model you would like to have. This will determine how you successfully plan for the assortment you’re going to release each season.