Online Sports Management Education: What Makes a Sport?

Is golf a sport? The Supreme Court said in the case of Casey vs. The PGA that basic ambulatory skill walking is not required in golf. Casey was disabled. He said, “I don’t need to walk in between holes.”

PGA said, “Yes, you do.”

“Well, that’s not what golf is,” said Casey. “It’s just hitting a ball. I don’t have to walk.”

How can you call something a sport? Walking isn’t needed, but it’s a sport. Is it a sport just because it’s on ESPN? Poker is on ESPN. Is that a sport? Is hot dog eating contest a sport? What tells me it’s a sport? Is it training? Is it practice? Is it competition?

Competition. That’s what it is. Well, brain surgeons are competitive. Are they athletes? Artists are competitive. Are they athletes?

You get to this question very quickly in sports management when you start to talk about esports. Are these people athletes? Well, if you think about the classic athletic traits of speed, strength, endurance, I don’t know. It’s hard to say.

Who wins a running race? A fast baseball player, a fast golfer, or a typical esports athlete? Are they athletes or is just this something that we put the word sports on, put the structure of professional sports around it to make money off of it, and then we say to ourselves, “Yeah, that’s a sport.”

It’s a sport because they have reflexes like a race car driver. It’s a sport because they have to sit for a long time. It’s a sport because of concentration. I suppose you could make up all kinds of arguments for and against. There’s a definition of what is sports business that the North American Sports Management Association provides, and roughly, it says, pretty much anything: anything that’s sports related in global sports or any activity involved in or related to sports.

So, you see, lots of things begin to become sports business. The answer really is, when we’re talking about sports business, we’re not always talking about sports. That’s important because you may run into an existential problem with the business you’re running when people no longer are turned on by the activity or turned on by the human quality that makes a human or one human exceptional vis-a-vis another human. All that you’re really interested in is the pop cultural or commercial elements of the enterprise.

I don’t know if esports is a sport. I don’t watch it.

These are existential problems to consider for students in sports management education.

Online Sports Management Education for the Barclays Center

In sponsorship, an activation is what really brings that sponsorship to life. The sponsoring company and sports organization have come to an agreement. They’ve signed a contract, but then beyond that contract, there are these activities that we call activations. And that’s where the sports property and the sponsor will work together. They say, ‘OK, what can we do creatively to make our consumers aware that this sponsorship exists but also potentially to give our fans and our consumers a sample of the sponsor’s product or the sponsor’s service?

Some examples of that would be signage featuring a Coca-Cola logo that goes all around the entire stadium. Other examples might include names that come up on a board or ‘this is the Halftime show brought to you by AT&T.’ Some of the more intricate activations include Taco Bell’s “Steal a Base, Steal a Taco” promotion or when Lucas Oil Stadium had an in-arena store. Those are all examples of activations, and now that you understand that, take a look around the Barclays center and ask, ‘where are there opportunities to activate sponsorships?’ So if you had a sponsor, what would you do in this particular arena to activate it?

New Sports Management Promotional Opportunities

What makes Barclays Center a little bit more unique than any other arena here in the tri-state area is being in literally the center of Brooklyn. Brooklyn did not have a world-class global sports venue of that spectrum or of that size until five years ago when Barclays Center moved. We pick up markets similar to Madison Square Garden as well as a very new kind of Brooklyn market. So besides the shape, which is obviously a unique factor of Barclays Center, I think the location is important from a marketing perspective. From my understanding, the Oculus is supposed to be immediately eye-captivating. So you walk in, and you kind of feel like you’re in a big space even though you’re outdoors. And the Oculus within the circle is just a large LCD television displaying different videos and marketing pieces 24 hours a day, whether it’s the Nets or upcoming concerts. So, even if people are in the nearby mall, they still can glance over and see what’s coming up at Barclays Center.

Sports Management Education and Next Generation Mobile Marketing

An activation is basically interactive marketing. A customer feels like they’re putting their hands on the brand a little bit. And so we have a number of partners, especially here in spirit partners, where a brand will put their name on the label of a bar. Most of our partnerships are on contract years, and as a contract year ends, we might rotate a new partner in. Most of our in-arena activation is constantly full because of a very high demand for the Brooklyn market. A lot of brands love associating themselves with Barclays Center so they can get their name out there. The LED lighting that we have at the arena-not just the Jumbotron, but all the LED lighting around the arena-is just additional marketing collateral. And for our brands, it’s another way for them to associate themselves with Barclays Center. I know a lot of our health partners put their ads on those LCD screens. It’s just a way to highlight a deal they have going on or get their name out there.

Measuring impressions is probably one of the most exciting new data studies I think arenas are doing. There’s so much constantly growing and changing with that. The most obvious is scan, so we know exactly how many people come into the arena. So if it’s something big like the center Jumbotron, we’ll do count scans. Chances are everyone that entered the arena saw the Jumbotron, but if we’re looking at an LED light on the suite level, then we’re only looking at specific suite buyers or specific suite scans. We also have different activations that are just temporary. American Express has their own little box on our concourse, and we’ll have video games and interactive material in that box, and we can actually measure how many people walk in and out. I know a number of arenas are doing other very interesting things with impressions. A lot of people have sensors on the ground so they can feel how hard people step if they’re getting really excited and measure impressions that way. It’s getting very interesting.

Everyone’s phone has a Mac address that’s unique to that cell phone. So, when someone uses their app, it allows us to provide them with a better experience. We can see the concession stands they visit more frequently. We can gauge sentiment off social media pages, and we can also remarket to them very specifically based on what they like. Because BSE is a brick franchise, we have a number of arenas and venues. If they’re simply just a Nets fan, we’ll only market Nets. If they’re just an Islanders fan that only goes to games in Nassau Coliseum, we’ll only market that material. Having Mac IDs and cell phone data makes that a lot easier than just through email. So what we’re doing with the Mac ID is really an immediate remarketing campaign. If you like something on Facebook that’s Nets Team specific, we will then promote a Nets package to you. So it’s a very, very targeted program that uses that cell phone data.

Origins of Sports Management in Media History

One of the first things that happened in media history was the inclusion of a sports page in the newspaper. This happened in the 1800s when there were penny papers. The newspapers really needed to figure out how they could sell their papers to new audiences and people who weren’t already reading it. Sporting news was a great way to achieve that goal.

So, they began including a page on sports. A new kind of customer base came in and wanted to read about that. It really helped to legitimize sports as a force in society. That’s one of the only things that you can pick up the paper and really know it has its own section.

Radio’s Role in Global Sports Media History and the Need for Sports Management Education

That’s one piece of sports media history. Obviously, following newspapers, we had radio, where people could sit at home and listen to broadcasts of games. Even if they weren’t in that city, they could still feel like they knew what was happening in the game, and they didn’t have to wait until the next day’s newspaper came out to read about it.

Television Contributes to Media and Online Sports Management Education

From there, the evolution goes into television. One of the unique aspects of sports is that nobody really wants to watch a game that has already happened because it’s too easy to find out what the outcome was, especially today with the internet. There was one monumental game that in 1997 was actually voted the most popular network broadcast of a sporting event ever.

Online Sports Management Education Introduces Evolving Tech

Wearable devices have become such a valuable tool for sports teams. Not only does it help us evaluate talent, but it can also help us develop and coach talent because it provides feedback to the athlete. By providing feedback to the athlete, it allows us to monitor his or her actions on a real-time basis. Wearable devices have become a valuable tool for global sports organizations and athletes, as well as sports management. Wearable devices can monitor athletes’ fitness and wellness. It can also monitor capability in different athletic movements.

It not only can be used to evaluate athletes, but it can also be used to develop, train, and provide real-time feedback. This is really important because athletes are often looking to succeed at the highest level and particularly elite athletes. Sports management education explains the evolving technology. It states that instead of just being used in an evaluative sense, we’re allowing wearables now to be employed as coaching devices.

Playing Up the Social Element in Sports Management

There’s another reason why the business of sports is different from most other businesses. It’s because of the human element. On the sports stage, athletes can play out the virtues of grace under pressure, courage, leadership, and winning and losing. Sports is a really good stage on which to play out social conditions, and social conditions, when they’re properly understood, can be leveraged to create a better sports management business opportunity.

Here’s what I mean. Look at 1971, the first fight between Muhammad Ali and Joe Frazier. In 1971, Muhammad Ali had been out of the sport because he had protested going into the Army and the Vietnam War. He had called America a country that was unfair in matters of race, and he had given up all his wealth from his chosen profession of boxing to stand on those principles.

He became a symbol of peace on one side of the issues in a very polarized America, and then he wanted to come back and fight. And Joe Frazier, the African-American heavyweight champion, was willing to fight Muhammad Ali. No one else would. Ali boldly claimed, “And this may shock and amaze you. But I will destroy Joe Frazier.”

Only Ali so sharply understood the divisions in America. He wasn’t just interested in promoting a boxing match for a global sports payday; he was interested in creating an entire culture around him. His interest was much larger than just focusing on boxing fans. Ali began to promote the fight not just as Muhammad Ali coming back to fight the current heavyweight champion — even on its own, a very compelling contest.

Instead, Ali framed the fight in more dramatic terms, “You see that guy over there? He’s an Uncle Tom. He represents the other side of the issues. He represents one kind of America. I represent another. Didn’t you know?”

And so it was no longer just for sports fans or boxing fans. It was for anybody who was thinking and breathing and who had an opinion during this intensely polarized time of differences of opinion. In other words, he took this contest from being just a boxing match and made it into something that was interesting to everybody.

The same thing happened when Billie Jean King played tennis against Bobby Riggs. Bobby Riggs wasn’t really a male chauvinist; Bobby Riggs was a gambler. As he once said, “If I can’t play for big money, I play for little money. And if I can’t play for a little money, I stay in bed that day.”

Riggs was trying to pay off his gambling debts and needed to figure out a way to create himself a payday. He looked around for the most divisive issue right then in 1973. Women’s liberation was a top contender, so he took the stance of saying that women shouldn’t be playing tennis.

At a time when women were on the rise, there was a charismatic leader named Billie Jean King. She didn’t even play the match, but Riggs created this utterly compelling match-up. It wasn’t between Bobby Riggs and Billie Jean King but between the oldest match-up in the world: man versus woman.

There was a lot riding on this event while Bobby Riggs looked at it as sort of a joke. The implications of this match for sports management education were high. People were watching to see what would happen for women’s rights and the expectations of women’s abilities. And Billie Jean King took the match, and she won. Because of that, we’ve seen a lot of changes in online sports management education.

Those changes have included the evolution of Title IX in the collegiate setting, which says that sports programs have to ensure equal opportunity for women to compete. So while big football and big basketball are generating most of the money for collegiate sports programs that money has to be redistributed to ensure opportunity for women to compete as well.

Interactive Sponsorship Experiences

In today’s world of global sports and sports management, sponsorships are changing in new and exciting ways. Learning about these interactive sponsorship agreements is essential to anyone wanting to pursue sports management education or online sports management education.

Sports organizations and sponsors will work together in terms of how they want their sponsorship. While we’ve been talking a lot about the fact that sponsorships can often come in terms of announcements or signs, there can also be interactive sponsorship agreements.

Verizon could, for example, be offering a virtual reality experience within a soccer match. Soccer fans would not only go to the sporting event, but they would step aside and go into a fan tent created by Verizon for a virtual reality experience. While Verizon may not have a sign up, they still do have a partnership agreement with said soccer team that not only offers Verizon’s exclusive agreement. Verizon is being seen by the consumers, but the consumers are now interacting with a particular Verizon device.

Needless to say, sponsorship organization and sports organizations work hand-in-hand in terms of how they deal with and how they implement each and every sponsorship. Sponsorships are getting unique. They’re not only signage or advertisements in terms of announcements. What they’re offering is unique experiences where consumers can interact with the given sponsor.

For example, Florida State had a tailgating event where they offered consumers the ability to play the new Nintendo Switch Super Smash Brothers game. This was an event that was partnered with and sponsored by Nintendo. It wasn’t just signage. Consumers were able to go up to the tailgate and have the ability to play with the new video game.

Learning CRM Systems Amongst Sports Management Education

In today’s sports world, customer relationship management systems or CRM systems, as they’re referred to, play a big role. One of the things CRM systems do is give us a 360-degree view of the fan. What does that mean? According to online sports management education, it means that it triangulates data from all different data sources.

Every time a contact is made by a salesperson from a global sports organization, it’s entered into a database. Data is pulled from other public data sources, such as surveys that are done in the field, and it’s all aggregated into one spot. It means, at any point in time, sports management or an employee who has authorization can go into the system and learn everything that is known about an individual ticket holder or prospect.

Learning From ESPN’s Strategy on Streaming of Global Sports

ESPN’s strategy on streaming is very interesting. They’ve had to contend with declining cable TV subscriptions by cord-cutters. So they’ve launched ESPN Plus as their streaming service.

They’re using a modest monthly subscription rate model, similar to what Netflix and Amazon Prime are doing. They’ve included specific properties on the ESPN platform and things like their impressive stable of 30 for 30 documentaries. It’s a renowned award-winning series.

Following ESPN strategy for students of Sports Management Education

For ESPN, this is a way to go after the segment of super avid fans of multiple sports-sports junkies who will try anything sports-related. You can make the case that these fans are not served by today’s TV offerings. But there are different strategies out there.

A Different Approach to Media Sports Management

For example, Bleacher Report, a Turner Sports brand, has tried to price specific properties in an a la carte model, like the Champions League games or the pay-per-view Tiger Woods, Phil Mickelson golf matches. There are really different approaches. You’re seeing different media companies experiment with alternatives.

Now Is the Time for an Online Sports Management Education

The media landscape is changing dramatically. It’s one of the biggest areas of change within the whole sports ecosystem. We’re seeing big changes in the way linear TV is perceived. Linear TV viewing is down. Cord cutters are prevalent. We’re seeing direct-to-consumer, over-the-top networks proliferating. Whether they emerge in a specific sports league, or they’re banded together by legacy media companies, like ESPN with their ESPN Plus brand. It’s a very exciting time right now. It provides a wonderful opportunity for those who want to enter the sports media business.

Lessons to Be Taught in Sports Management Education

In this module, sports data and analytics, we’ll be covering a wide range of topics, all of which are very important in today’s global sports business and sports management world. We’ll be talking about analytics in the field. How are teams looking at information and data to improve their performance on the field and to provide a winning product to their fans? We’ll also be looking at analytics off the field.

How are they used in the sales and marketing suite? How are they used by front offices and business people at sports organizations, leagues and teams, and even athlete management organizations to build brands, sell tickets, fill stadiums, and monetize sponsorships and broadcast revenues? We’ll also talk about the way some of the new technologies and data-capture devices have impacted sports analytics today.

These are helpful tips from our online sports management education course.

Media Lessons for Sports Management Education Students

One of the biggest milestones in athlete-driven media was when Derek Jeter started the Players Tribune, which is a hugely successful website and business now. But, it started as just a way to give athletes a voice and to give them the opportunity to tell their stories in their own voice rather than relying on traditional media to do an interview, tell the story, maybe chop it up into a way that wasn’t fully what the athlete had intended.

Since he founded it in 2014, it’s become hugely successful. It has allowed several different athletes to tell their own stories about sometimes very, very emotional topics. But, they’re able to present it when they’re comfortable and in their own way.

Aside from traditional media and aside from social media, there are so many different sports news outlets that now exist. And ESPN has always been a leader in this regard. But now you see Bleacher Report and Deadspin and some of these that take maybe a little bit more of a comical view or slant on the way that they present the news.

I think one of the big differences we’re seeing now is that instead of relying so much on the written word, organizations are really doing these short snippets, short broadcasts, short highlight clips. That’s really what the younger generations of fans want, and that’s how they prefer to get their news rather than reading 1,000-word news articles.