Planning the Product Range: Grow the Business, Grow the Range

As a fashion company grows, they need to sell more than just one product. Typically, a fashion company starts with that one great idea – that perfect dress that’s perfectly on trend and everybody wants it. From there, you have to grow your business and think about how to scale. In fashion business, the typical way one does this is through building a range of products.

It might seem quite simple to think of just adding bags and shoes to our mix, but it really is much more than that. The most expensive part of any sort of business is creating new concepts. They take a lot of time and typically take several samples to get right. In other words, somebody has to make a full bag or dress before we know if it fits right and if it’s in line with our other products in terms of quality. This can take some time and it’s quite expensive.

You must be careful in terms of new products you’re going to include because of the added overhead. Another piece you have to consider is the expertise. If your expertise is in creating and designing ready-to-wear clothes, you probably didn’t have fashion education to learn how to make bags or shoes. Shoemaking is a very complex art form.

In terms of sourcing materials, you’re going to have to source from completely different places. For instance, you can’t just decide to make denim if you’ve been making pants, they’re very different. You have to have different machines in order make denim. You’re going to need the expertise of somebody who knows how to design it from a technical point of view as well as production that can scale and make enough to sell for it to be worthwhile.

Planning the Product Range: Ranges Wholesale and DTC

Deciding whether to sell wholesale and/or direct to consumer is a common question in the fashion industry. Many factors come into play on making this decision, including the fashion brand’s business model, negotiation with buyers and manufacturers, and sales data.

If you’re a fashion company that sells to wholesalers and direct to consumers, you have to consider the buyers’ opinions. At market, when buyers give their feedback and write orders, you’ll often find you have to negotiate with them to take a chance on new styles that give a proper representation of the collection.

After orders are placed, you’ll then go to your manufacturer and present your orders for fulfillment. Some manufacturers will require a larger quantity of units. Drawing from your fashion education, you then have to analyze your collection and say, “Well, if I only have orders for 500, am I going to put in the other order for 500? Is it really that crucial to our assortment or our collection this season?”

Sometimes it’s worth placing the order. Other times it isn’t. If you have a wholesale and a direct to consumer (DTC) model, it’s a combination of opinions that determines what actually goes into the market, into stores or online for that season. If you’re a completely DTC company, you’re tapping into online fashion education, trend forecasting, and looking at sales data to see what performed well and what didn’t in past seasons.

On the flip side, you want to make sure you’re not over-saturating the market and there’s still demand to ensure you won’t have excess supply. It depends on the business model you’re in and the business model you would like to have. This will determine how you successfully plan for the assortment you’re going to release each season.

Lessons: Working with the Factory

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In the fashion industry, working with a factory is a day-to-day process for entrepreneurs. That’s why fashion education covers communication.

“I do daily chores as a designer,” explains fashion expert Angela Gao. “To ensure that your samples and products are being produced on time, you need to be in touch with your factories on a daily basis.”

Bigger design houses, Angela explains, usually have a design development department that can handle these tasks. Angela is an entrepreneur, however, and she does this work on her own. Many fashion designers do the same.

For Angela, whose factory is in China, this means figuring out the time difference and choosing the best times to call her factory agent. She makes sure to call during times when both she and her factory agent are working.

When Angela calls her factory agent, she follows up on specific items and designs. She may ask if the factory received her latest design specs, for example.

The agent answers her questions and tells her about any issues with fabric, potential delays, and more. The agent will also tell her when things run smoothly. During this conversation, Angela also asks for updates on production dates and shipping.

In addition to receiving updates from the agent, Angela may also provide some updates of her own, if necessary. For example, if she changes the style of a garment, she’ll let the agent know when the factory can expect her updates.

Other conversations can include email. With email, Angela can send design specs and tech packs. Email also lets Angela communicate without worrying about the time difference.

In any case, direct communication is key for fashion entrepreneurs like Angela. Both phone and email conversations help Angela maintain her success. This way, Angela can avoid surprises and stay up to date on her design production.

Managing Production: Calling Out Your Production

The start of the footwear production process comes after you either receive an order from your vendors, your retailers, or your customers. Once you receive an order or a projection, that’s when the production officially starts. Once you have the order in hand, you have the quantities or number of units you’re looking to go to production with and you can start to negotiate pricing.

When you have footwear pricing solidified with the factories and the customers, it then heads into the next stages of production confirmation. At that point in the footwear business, you have a sales sample you’ve been showing and selling to the customer. Next, you need to provide either a confirmation spec or a technical spec of exactly what will go forward to production.

This means, if anything changed from the sales sample, you would have to communicate that to the factory or the supplier prior to them starting production. If you need an outsole to be softer, if you need a lining to be a different color or a lacing to be a different quality, you would have to call that out. The confirmation sample should reflect every change that you have made along the way.

A call out is really something that either comes from the customer or comes from yourself as the designer, the sales team, or someone who has intimate knowledge of the product and footwear education. The call out is something about the sample that you’d like addressed and resolved before production begins. Whether that’s a color, simply a comment that the execution could be improved, if the outsole could be more flexible, or if the padding in the sock compresses too much. Anything that is called out to the factory or the supplier of the footwear should be discussed and confirmed prior to actual shoe production.

Managing Production: Communicating Digitally

In the past, footwear production management meant hand-drawn shoe sketches sent back and forth to Asia. It was a time-consuming process requiring a 16 hour flight from New York to Hong Kong and then into Southern China. Luckily, the footwear business has been working behind the scenes, communication channels are easier, and footwear education has advanced greatly which means increased efficiency and sustainability.

Increased efficiency and innovation means 3D printing, digital design, and sample development often shortens production and lead times. You can now ship tech packs back and forth digitally from designer to developer in Asia to perfect your designs.

These footwear production advances over the last five years also means reduced costs on producing a ton of samples and then figuring out what samples people want to move forward with. From there, placing an order, getting that product in, and trying to ship it across the ocean are the next steps.

Finding distributors follows if you don’t own your own retail space or if you’re not doing direct consumer. Depending on the type of shoe, this could take a year to 18 months to complete all of these steps: your footwear idea to concept, design development, all the way to production, and finally to the retail outlets.

The process of taking a shoe from an idea to the retail floor is more efficient today, but still a relatively lengthy process. There will be constant developments happening and regular communication back and forth with your factory partners in a variety of different stages of the shoemaking process. It all depends on the type of shoes you want to design, the type of customer you want to sell to, and ultimately where in the world you can find availability and capacity on both materials and production.

Managing Production: The International Language of Tech Packs

The important segment when you’re managing production with your design team is the tech pack. In the footwear business, the tech packs are beautiful technical drawings. First started by hand and then finished in Adobe Illustrator, the tech pack is what builds your footwear collection. It’s how you break down your collection and all of the sizes you’ll be offering. In shoes, for example, it’s your mid-soles, outsoles, cushions, labels, and your aglets on the laces.

It’s all in the small details of producing your product, from what material you use for the linings to where your logo goes. Your tech packs, sometimes loosely referred to as spec sheets, is really an international language suited for the factory. The production people will refer to tech pack and are able to understand how the product needs to be made.

The tech packs specify how styles are made and what materials are used – they are like a contract with your factory. You are going to inform the factory of every single detail in that shoe, from material, to mid-sole, out-sole, sock lining, lining, type of stitch, type of thread, logo placement, straps, laces, and fabrication. Is it welded? Is it stitched? Is it molded? All of your footwear education information is in the tech pack and what you don’t put in there will not be added by the factory.

Any information you don’t put in your tech pack, somebody else is going to come up with what’s missing. In online footwear education, you’re taught to make sure that everything’s in there. If you don’t include the thread color, you will wind up with whatever thread color’s on the machine. So you do need to be very specific and thorough with your tech pack to ensure the best results.

Marketing: Transparency Marketing

Technological advancements are revolutionizing the way we travel. We use technology from the moment we leave until we return. Many of us will think of Facebook or Instagram when considering what motivates us to travel. We’ll recall these lovely destination accounts. They inspire us with photographs of places we’d like to visit.

To begin, we must then arrange our vacation after we have the inspiration to travel. We may use airline or travel agent apps. We may also use apps like Tripit, which compile all of that information into one easy-to-understand bundle, so we know where we’re going and where we need to be.

Next, when we’re looking for the best deal, we might use price comparison websites such as Trivago.

Price comparison websites are interesting models because they don’t book the room for you. They only provide you with a pricing comparison. Then, as you click, you will make a reservation with the company you just selected. Trivago makes money in a variety of ways. Every time you click, the individual who actually finishes your booking receives a commission.

Finally, when we return, we may write a review. Travel reviews are critical since they have the potential to impact others’ future travel decisions. TripAdvisor is by far the most popular travel review app, and it has lately expanded its services to include travel bookings.

The entire wheel of travel, as we call it, is surrounded by technology. It’s with us virtually the whole time. Because technology has changed the travel industry, there are now professional opportunities for people we didn’t have before.

Consider how Instagram influences our travel decisions. Influencers are paid to post specific photographs or posts and videos about properties or places. Google Guides might also be an excellent way for people to review and influence the visits of others.

Another area where technology has helped people develop their own company ideas and become a part of a community is reviews. When you consider Google Local Guides, it’s an excellent illustration of how individuals leave ratings that affect where other people go. Someone may hire you as a result of the reviews you’ve published. This may lead to professional opportunities in the future.

Media and PR: Telling the Brand Story: Brand Storytelling

Brand storytelling is more than simply sharing the story of your brand’s history from the beginning to the present. Whether you are trying to renew interest in your company or getting a new company off the ground, brand storytelling is as essential to any business as making sure you send the correct orders to the people who made them.

So, if telling customers or potential ones a sequential history of your brand isn’t brand storytelling, then what makes brand storytelling different? And why is getting telling the brand story in a certain way crucial to the success of any business?

What makes brand storytelling unique from laying out a timeline is that it elicits an emotional reaction and creates a connection with people when done correctly. These people will hopefully turn into new customers.

Most importantly, your storytelling must be authentic if it is going to resonate with others. When you think of David Yurman, of course, you will think of jewelry, but you may also feel as though the artist created the particular piece just for you. David Yurman’s brand storytelling reminds you that artists first and foremost are what leads the brand—designed to be both stunning and unique each piece is a reminder that artists show and care about the brand. That type of almost purely visual storytelling, along with written storytelling, allows the brand’s artistic roots to shine through, resonating with artists and art lovers alike.

As humans, we all need to feel understood, to know that someone out there empathizes with us as we empathize with others. While not every person will identify with every brand, the brands you will remember are the ones that tap into that innate human need to connect. If your brand storytelling is relatable and one that people can identify with, even feel a part of, you are doing something right.

Don’t fret if telling a story with visuals or your words isn’t your first choice of jobs to do within your company. You have options to help ensure adherence to the last aspect of your brand storytelling – consistency. It’s imperative to keep the feeling your brand’s storytelling evokes in people the same across all media platforms, from digital, print, and television to influencers you may choose to enlist to promote your products.

A company can choose who tells its brand’s particular story. If it is your company, you will feel that connection to your story. Whether you can convert that into marketable media or not, public relations (PR) professionals and PR firms are there to help. They will extend the reach of your story, acting as liaisons with media professionals who will put your brand and storytelling in front of a wider audience.

Brand storytelling is multifaceted; enlist help when you need it. As long as it remains authentic and consistent, people will identify with it and with your company.

Naming the Brand: What do They Hear?: Case Study: Naming “Lafayette 148”

Choosing the name for your fashion brand can be a surprisingly complicated process. While it may initially be simple to come up with a name you love, you also need to perform your due diligence to ensure it’s not already taken or trademarked. When Lafayette 148 New York first started out in 1996, they underestimated the process of securing their name and brand.

Their name, chosen because it was their street address in iconic New York City, was challenged three years into business by a French department store with Lafayette also in their name. Lafayette 148 already had a few stores, branding, and stationery in their name at this point. Luckily, their trademark infringement claim was denied since the department store did not have a brand presence in the U.S.A.

After winning the U.S. trademark case, Lafayette 148 New York expanded their fashion business into Canada and also won their trademark. The process of securing and protecting their brand name was one country at a time and involved costly legal fees. In their case, they must always include the numbers and New York in their name.

When deciding on the name for your fashion brand, it’s smart to look up any potential names on the United States Patent and Trademark Office website and see if they are already a registered trademark. If not, you can apply for a trademark in your specific category as well as secure your website domain and social media handles.

Many people choose to use their own name or initials for their fashion brand. Using online fashion education and noting what makes your brand unique or what words describe your aesthetic can help you come up with a classic name that accurately conveys your brand.

Naming the Brand: What do They Hear?: Some Considerations in Naming

In the head space of the consumers and the industry, brands have a front door. The front door that makes the first impression on the world. This is the name. Coming up with a name that’s going to resonate is super important for your brand. It should be something that people can remember. It should be a name that’s going to stick around.

It’s a mystery why some brand names resonate and why some don’t. We can ask, how did this brand become a huge brand and this brand not? Ultimately, determining why some names stick is hard to kind of quantify. How these brands endure has to do with what’s behind the name. Names are certainly important.

When naming a brand, it’s important to consider a number of factors. If you are starting a brand that you want to have a global scale, you have to consider how the name will translate. For example, you have to ask yourself how this name will translate into Mandarin for a business in China, which is a really important market. Ask yourself: How is this name going to project around the globe?

Thinking about a brand and the name for it can be tricky. “There are certain things that I love for my personal aesthetic. For example, I love genericness, but at the same time it has to be searchable, it has to be found in the world. Like for example, there’s a music group called Men or there’s another music group called The Internet. And I think that’s so fun, but at the same time, it is impossible to find, and it’s not really but it is. Then also, I think personal connections again, make the most sense,” says [INSERT SPEAKER HERE].