House Manager Career Profile, Salary & Job Outlook
What does a Front of House Manager do?
A Front of House Manager supervises, hires, and trains the entire customer-facing staff in a restaurant. This includes head waiters and waiters, hosts, maîtres d’hôtels, sommeliers, and security staff. Managers handle scheduling of work hours, and ensure that hygiene and safety rules are adhered to. Front of House Managers are also essential to customer service. As the face of the restaurant, they greet customers to make them feel welcome and are the first point of contact if a consumer has an issue and needs assistances.
How much does a Front of House Manager make?
According to ZipRecruiter, Front of House Managers make a national average of $48,420 or $23.28 an hour (as of June 2022). This position is a senior level front of house managers and salaries currently range between $40,250 (25th percentile) to $55,000 (75th percentile). This wide range also depends on skill, seniority, company, and location.
What impact does this career have towards the hospitality industry?
Front of House Managers are the eyes and ears on the floor for restaurant managers and owners. They work in tandem with the Back of House Manager (also known as the Kitchen Manager) to ensure the restaurant is running smoothly and generating as much profit as possible.
What is the job outlook for a Front of House Manager?
Analysts forecast that hotel revenue and food service industry revenue will grow to $950 billion and $898 billion, respectively, in 2022. According to the U.S. Bureau of Labor Statistics (BLS), job opportunities in food service management (including Front of House Manager) are expected to grow at a rate of 15% during the 2020-2030 decade.
How to kick-off your career:
- Experience can supercede formal education in a hospitality setting, so consider starting your career in waitressing, bartending, or customer service.
- Explore the NYU x Hospitality And Tourism Industry Essentials online course.
- Download Yellowbrick’s Ultimate Hospitality Career Guide.
Learn from:
Yvette Ly
Director of People + Culture, West Bourne & Tourism Industry Essentials contributor
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